Brand Systems Manager, AI

EVERSANA INTOUCH•Chicago, IL

12h

About The Position

This role takes production instincts and applies them inside an AI-native content production platform. The Brand Systems Manager is responsible for how brand standards live inside the platform — not as a reference document, but as active configuration that shapes every asset produced. You build and maintain templates, operate the platform's content generation tools, and are the quality gate before anything reaches the client. The platform handles production at scale. Your job is knowing whether what comes out is right. This is not a design execution role. You are not building comps or writing code. You are directing what the platform produces and catching when it drifts from brand or channel standards.

Requirements

7 to 8 years in a production, brand management, or creative operations role at an agency or in a regulated industry environment
Track record managing brand standards across channels — you know what a brand violation looks like and can articulate why
Hands-on familiarity with channel production requirements — email rendering, banner specs, safe zones, format constraints — across digital formats
Experience working in structured review and revision cycles with accountability for output quality before client delivery
Every member of this team is an active explorer of AI and marketing technology.
You are actively using AI tools in your daily work right now — building workflows, testing outputs, solving problems you have not been trained to solve yet.
You have real opinions about what works, what does not, and what pharma brands should actually pay attention to.
You experiment before you wait for permission.
When a new tool drops, you open it.
You can show a skeptical brand team something real — not a slide about AI, but something you actually built or ran.

Nice To Haves

Pharma or regulated industry experience is a plus; MLR familiarity is helpful but not required
Brand standards fluency — reads guidelines and translates them into production requirements without ambiguity
Production discipline — holds the quality standard and catches errors before they reach review
Channel knowledge — understands what correct looks like across email, display, social, and video formats
Platform curiosity — learns tools by using them; does not wait for formal training to figure out what something does
Clear communicator — flags output problems specifically so the right person can resolve them quickly

Responsibilities

Brand standards in platform — positioning, tone, visual standards, and channel rules structured as platform intelligence, maintained across every production cycle
Template build and maintenance — email, banner, social, and video templates built to brand and channel specifications during the configuration phase and updated as standards evolve
Content generation operations — runs the platform's production tools to generate asset sets against the content system, variant logic, and format requirements
Output quality review — reviews platform output against brand standards and channel specs before any asset reaches client review
Channel standards interpretation — understands rendering requirements, safe zones, format constraints, and placement rules across channels and ensures templates and outputs meet those standards
Brand drift identification — catches when output is off and can articulate whether the problem is in the brand configuration, the template, or the content system
Modeling inclusive behaviors and proactively managing bias.
All other duties as assigned.