Brand Standards, Guest Experience, & Food Safety Advisor

Ecolab Inc.•Houston, OH

33d•$48,700 - $73,000•Onsite

About The Position

Ecolab’s EcoSure brand protection division partners with global brands to develop end-to-end brand protection strategies through on-site assessments, coaching, digital learning, and industry best practices. EcoSure conducts more than 500,000 assessments annually in over 140 countries, providing real-time insights and actionable steps to mitigate brand risk and optimize guest experience. Ecolab is seeking a Brand Protection Advisor based within commuting distance of Houston, Texas. The role delivers on-site evaluations, coaching, and insights to elevate food safety, guest experience, workplace safety, and operational excellence. The advisor partners with clients to identify risks, reinforce brand standards, and drive continuous improvement. Visits may take place in hotels, restaurants, convenience stores, education settings, healthcare facilities, and senior living facilities. The position includes up to 25% overnight travel and occasional evening, weekend, and overtime work as business needs dictate. ServSafe and/or CP-FS certification may be required for continued employment based on customer requirements. The position includes a paid training program featuring job shadowing, e-learning, structured field activities, and customized classroom-style training. Associates plan and manage their schedules independently, and may receive a company-paid vehicle for business and personal use where applicable. Ecolab provides safety training and personal protective equipment. The posted annual compensation range is $48,700–$73,000, with compensation dependent on factors including experience, education, training, and geography.

Requirements

High school diploma.
Two years of hospitality industry-related experience.
Current and valid unrestricted driver’s license.
Must be at least 21 years old.
Must reside within a commutable distance of Houston, Texas.
No immigration sponsorship is available for this position.
Ability to work occasional evenings, weekends, and overtime as business needs dictate.
Ability to obtain ServSafe and/or CP-FS certifications if required by customer requirements for continued employment.
Ability to lift and carry 25 pounds; climb, crawl, and navigate tight areas and tube slides; bend and squat; and stand and walk for extended periods.
Ability to be around, touch, and potentially consume food made from or with animal products and/or top allergens.
Ability to drive and/or fly to client locations and maintain proper documentation for air travel.

Nice To Haves

Bachelor’s degree in a culinary, hospitality, or business field.
Multilingual skills; Spanish and French preferred.
High-level customer service and advanced consultative skills.
Ability to work well under pressure, juggle tasks, and work efficiently against deadlines.
Strong planning and organizational skills and high attention to detail.
Ability to work effectively without supervision and demonstrate initiative, good judgment, and strong decision-making and problem-solving skills.

Responsibilities

Conduct brand protection visits at client locations using consulting, coaching, and training to meet client expectations and program requirements and help protect brands and delight guests.
Develop and deliver summary presentations of assessment findings, areas for improvement, and recommendations to client leadership.
Partner with EcoSure and Ecolab teams to solve client challenges.
Complete a budgeted number of visits each week while delivering an exceptional client experience.
Use an iPad, Microsoft Suite, and CRM technology to plan efficiently and perform essential job functions.
Support the growth initiatives of the company and its clients.
Follow HIPAA guidelines where applicable while conducting operational visits and interacting with staff and residents.
Travel to client locations as needed, including driving and/or flying.