Brand Representative/Sales Associate

Alumni Hall Stores•Lansing, MI

About The Position

The Brand Representative supports store operations and customer service by greeting customers, helping them locate merchandise, maintaining and replenishing products, assisting with store cleaning and displays, communicating customer requests or concerns to management, and processing sales at the cash register. The role also requires developing working knowledge of collegiate sports and local university activities. The schedule is based on business needs and may include holidays, nights, and weekends.

Requirements

  • Must be 18 years or older.
  • Must be able to work a schedule based on business needs, including holidays, nights, and weekends.

Responsibilities

  • Greet and acknowledge all customers.
  • Assist customers with locating merchandise.
  • Fold, size, and replenish merchandise.
  • Assist in cleaning the store, cash wrap, and fitting rooms.
  • Assist in merchandise displays.
  • Communicate customer requests and concerns to management staff.
  • Operate the cash register and ring up customer sales.
  • Develop a working knowledge of collegiate sports and local university activities.
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