Brand Representative - Sales Associate

stand out for good•Birmingham, AL

5d•Onsite

About The Position

The Brand Representative plays a crucial role in providing guests with a world-class shopping experience while contributing to the success and profitability of the retail business. The role involves welcoming and assisting guests, offering product and styling guidance, achieving sales goals, maintaining merchandise displays and store standards, processing transactions and returns, and supporting inventory tasks. The position requires flexibility to meet the needs of the business and availability to work nights and weekends. Applicants must be at least 18 years old. Stand Out For Good, Inc. is a growing women's fashion company with five brands and more than 130 locations across 38 states. Its stores are designed to provide a welcoming shopping experience, and the company is committed to giving back through initiatives including Mission Mondays, which directs 10% of net proceeds to local charitable organizations, and a partnership with Coprodeli USA to build schools in impoverished communities in Peru.

Requirements

Must be 18 years or older.
Must be available to work nights and weekends.
Able to stand and walk for extended periods throughout the workday.
Able to frequently bend, stoop, reach, lift, and carry items up to 25 pounds.
Able to climb occasionally to frequently.
Sufficient manual dexterity to operate registers, scanners, and other electronic equipment.
Sufficient visual and auditory abilities to complete essential tasks.
Able to communicate with others to exchange information.

Responsibilities

Welcome guests, determine their needs, help them find merchandise, and offer styling recommendations.
Achieve personal sales goals and identify opportunities to upsell or cross-sell.
Collaborate with the team to achieve sales goals, maintain store standards, and provide a world-class guest experience.
Maintain thorough knowledge of merchandise features, benefits, and pricing.
Keep shelves and displays stocked, organized, and visually appealing.
Keep the store clean, neat, and well-maintained.
Process transactions accurately and efficiently using a point-of-sale system.
Assist with inventory management, including receiving shipments, checking stock levels, and conducting inventory counts.
Follow company policies, procedures, guidelines, and safety protocols.
Process returns and exchanges according to company policy while ensuring guest satisfaction.
Report to work as scheduled, accurately record time worked, and remain flexible to business needs.