Brand Representative - Sales Associate

stand out for good•Salem, NH
•Onsite

About The Position

The Brand Representative provides guests with a world-class shopping experience while contributing to the success and profitability of the retail business. The role involves welcoming and assisting guests, making styling recommendations, achieving sales goals, maintaining product knowledge and store presentation, processing transactions and returns, and supporting inventory tasks. The Brand Representative works collaboratively with the team, follows company policies and safety procedures, and remains flexible to business needs.

Requirements

  • Must be 18 years or older.
  • Must be available to work nights and weekends.

Responsibilities

  • Welcome guests, determine their needs, help them find merchandise, and offer styling recommendations.
  • Achieve personal sales goals.
  • Identify opportunities to upsell or cross-sell.
  • Collaborate with the team to achieve sales goals, maintain store standards, and provide a world-class guest experience.
  • Maintain thorough knowledge of merchandise features, benefits, and pricing.
  • Keep shelves and displays stocked, organized, and visually appealing.
  • Maintain a clean, neat, and well-maintained store.
  • Process transactions accurately and efficiently using the point-of-sale system.
  • Assist with inventory tasks, including receiving shipments, checking stock levels, and conducting inventory counts.
  • Follow company policies, procedures, guidelines, and safety protocols.
  • Process returns and exchanges according to company policy while ensuring guest satisfaction.
  • Report to work as scheduled, record time worked accurately, and remain flexible to business needs.
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