Brand Representative - Sales Associate

stand out for good•Salem, NH

4d•Onsite

About The Position

Altar'd State is a rapidly growing women's fashion brand with over 130 locations across 40 states. Our boutiques are designed to be a sanctuary, emphasizing beauty from the inside out, with welcoming experiences, warm associates, and thoughtfully curated products. Our brand is founded on the principles of giving back and making a difference in the world. The Brand Representative (Sales Associate) reports to the Store Leadership and is responsible for driving revenue and providing exceptional guest service through relationship building, product knowledge sharing, and maintaining a clean store environment. This role consistently achieves individual sales goals that contribute to overall store objectives.

Requirements

Must be 18 years of age or older.
Must be legally authorized to work in the United States.
Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently.
May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location.
Must be able to lift and carry 30 pounds regularly without assistance.

Responsibilities

Provides excellent guest service by anticipating guest’s needs, exceeding expectations, and adhering to the Altar’d State service standards.
Acknowledges, interacts and builds relationships with guests; creates guest loyalty.
Consistently receives positive, unsolicited guest feedback.
Communicates effectively with store management and guests.
Treats others fairly, with respect, and values differences; does not pass judgment on potential guests.
Supports an environment of learning and trust by acting as a positive role model for all fellow sales associates.
Completes opening/closing procedures and sales associate tasks as directed by management with a guest focus.
Is able to locate merchandise effectively and maintain organization.
Is able to perform register transactions quickly and efficiently.
Is able to process cash and credit card transactions accurately.
Adheres to loss prevention practices.
Maintains a safe work environment and reports any potential hazards to leadership.
Participates and assists in the preparation for the stores’ inventory.
Reports to work as scheduled; records time worked accurately by using Altar’d State’s time and attendance system; remains flexible to the needs of the business.
Assists in the construction of merchandising and window displays.
Assists in the maintenance of a clean and beautiful store environment.
Positively represents the brand by adhering to appropriate professional appearance standards.