Brand Protection Specialist, Amazon NAM

Logitech•Irvine, TX

10d•Hybrid

About The Position

Logitech is seeking a data-driven, analytical, and proactive Brand Protection Specialist to protect Logitech’s brand integrity, profitability, and customer experience on Amazon and across the broader e-commerce landscape. The role is part of a diverse team that supports Amazon in a fast-paced environment. The ideal candidate will own the day-to-day execution of Logitech’s marketplace integrity strategies on Amazon, focusing on MAP Policy Enforcement, Feature Offer Preservation, and Returns Prevention. This role requires expertise in data manipulation to translate complex data sets into actionable insights for leadership and partners. The specialist will collaborate with Sales and Marketing stakeholders, utilize third-party vendor support, and leverage Amazon’s Brand Registry tool to protect Logitech’s digital shelf.

Requirements

Proven experience in working on brand protection related projects, ideally in a multinational technology company.
Exceptional ability to extract, clean, and manipulate data from multiple, fragmented sources (e.g., Amazon Vendor/Seller Central, third-party scraping tools, internal ERPs).
Strong track record of translating complex data sets into simple, concise, and visually compelling presentations for internal and external stakeholders.
Ability to create strong stories through the use of innovative technologies (such as AI) for presentation purposes.
Strong written and verbal communication, including presentation skills.
Excellent time management skills with the ability to meet strict deadlines.
Self-starter who works well with minimal supervision, but shows excellent judgment about when to look to managers and team members for guidance, and when and how to communicate with diverse stakeholders.
Demonstrate ability to learn quickly, lead & manage projects and drive/achieve results, while working autonomously.
Excellent communication (verbally and presentation wise) and collaboration skills, with the ability to work effectively with cross-functional teams.
Strong analytical and problem-solving skills, with the ability to gather and analyze data to inform decision-making.
Ability to manage multiple projects and priorities in a fast-paced environment.
Proficient in Excel (VLOOKUPs, Pivot Tables, advanced formulas) and data visualization tools (Tableau, PowerBI).
Experience working with external data vendors and agency partners to drive operational results.
Strong team orientation and ability to build cross-functional relationships.

Nice To Haves

Direct experience with Amazon Brand Registry is a major plus.
Strong knowledge of brand protection issues and best practices.
Experience with online brand protection agencies, tools and platforms.
Google suite fluency, with proficiency in ability to create digestible, informative and easy-to-understand presentations across all levels of the organization.
Maintain accurate and efficient reporting.
Ability to innovate within a growing business.
Ability to quickly understand and demonstrate technology and business value propositions.
The desire to work in a high-energy, fast-paced, team environment.
Proven ability to scale collaboration and achievement of growth metrics with partners.

Responsibilities

Monitor and track minimum advertised price (MAP) compliance across all retail channels and keep a pulse on market Average Selling Prices (ASPs).
Investigate root causes of price degradation and analyze the impact of rouge pricing behaviors.
Work closely with third-party data vendors to flag violations and leverage Amazon Brand Registry to submit claims to enforce policy compliance.
Track, analyze, and own the metrics behind Lost Featured Offer (LFO) on Amazon.
Perform targeted test buys, track serial numbers, and map out the supply chain flow of grey market and unauthorized goods entering the Amazon channel.
Partner with cross-functional teams including Legal, Sales, and Supply Chain to eliminate unauthorized supply chain leaks and improve the LFO% and associated KPIs.
Analyze promotional pricing curves to identify thresholds triggering price arbitrage, optimizing discount models to protect brand margin and channel integrity.
Analyze Amazon return codes, customer reviews, Voice of the Customer (VoC) insights, defect data, and pricing elasticity curves to identify marketplace trends and product pain points.
Partner with Logitech Marketing and Amazon account teams to optimize Product Detail Page (PDP) content, update consumer messaging, and improve A+ content to better align customer expectations and reduce return rates.