Brand Manager: Modern, Creative Sushi Restaurants

Hospitality Confidential•Los Angeles, CA

35d•$85,000 - $95,000

About The Position

The Brand Manager will serve as a key operational leader responsible for maintaining brand standards, supporting unit-level leadership, and ensuring operational consistency across locations. This role may be based in Downtown Los Angeles, the San Gabriel Valley, or Irvine, and will require regular travel between the company’s Southern California restaurant locations near San Gabriel Valley and Irvine, providing hands-on operational leadership and support. This position focuses heavily on front-of-house operations while working closely with culinary leadership to ensure both guest experience and operational performance meet company expectations. This role is ideal for an experienced multi-unit restaurant leader who thrives in fast-paced environments, enjoys hands-on operational leadership, and has a passion for building strong teams while driving financial performance. The Brand Manager will partner closely with General Managers, corporate culinary leadership, and executive leadership to standardize best practices, monitor performance metrics, and ensure each location delivers a consistent and exceptional guest experience. Please note that this role does require some travel between the current and future California locations, as well as out-of-state travel to future locations.

Requirements

Minimum 6–8 years of restaurant leadership experience, with strong front-of-house operational expertise
Prior multi-unit management or senior restaurant leadership experience preferred
Experience in high-volume casual or specialty dining concepts
Strong understanding of restaurant financials including food cost, labor cost, and prime cost
Proven ability to lead, develop, and mentor management teams
Excellent communication, organizational, and problem-solving skills
Hands-on leadership style with a willingness to support operations during peak service periods
ServSafe Manager Certification required
Bilingual fluency in English and Spanish required
Ability to work evenings, weekends, and peak business periods as needed
Will travel within California as well as out of state to future locations

Responsibilities

Support and guide General Managers across multiple restaurant locations
Ensure consistent execution of brand standards, service expectations, and operational procedures
Provide hands-on operational support during high-volume periods as needed
Document and implement standardized front-of-house processes that can be replicated across locations
Partner with executive leadership to identify opportunities for operational improvement
Coach and mentor management teams to strengthen leadership capabilities
Establish clear performance expectations and hold managers accountable for results
Support recruiting, onboarding, and training initiatives for management teams
Foster a positive, collaborative culture that supports both operational excellence and team growth
Monitor key financial metrics including sales, food cost, labor cost, and prime cost
Partner with location leadership to develop weekly and monthly performance targets
Analyze performance data and implement strategies to improve profitability
Support inventory controls, purchasing practices, and cost management initiatives
Ensure a consistent guest experience and brand presentation across all locations
Monitor guest feedback and online reviews and collaborate with location leadership on service recovery when necessary
Maintain strong relationships with vendors to ensure product quality and operational reliability
Support initiatives that improve guest satisfaction and operational efficiency
Review weekly operational performance with each location’s leadership team
Ensure compliance with labor laws, food safety regulations, and company policies
Monitor operational reporting systems and ensure accurate documentation
Coordinate with operations teams regarding maintenance needs and facility standards