Brand Experience Office Manager
About The Position
Are you a service-oriented professional with a friendly, flexible, and positive attitude, and a passion for contributing to a productive work environment? DAHLIN is seeking a highly organized and proactive Brand Experience / Office Manager to join our Bellevue, WA office. This role oversees office operations and supports firm leadership to foster a brand-centric culture that delivers exceptional experiences for clients, employees, and visitors. As part of the Operations Team, you will collaborate closely with administrative staff, Marketing, HR, IT, Accounting, and technical leadership firmwide. This role requires team members to work in the office 5 days per week, Monday-Friday. Interested? If so, please read through this entire posting and follow instructions to apply. Please note – your attention to this is an important part of how we evaluate our candidates.
Requirements
- Professional demeanor and ability to positively represent DAHLIN.
- Advanced proficiency in Microsoft Office; experience with Vantagepoint or CRM software a plus.
- Excellent written and verbal communication, organizational, and problem-solving skills.
- Strong leadership and interpersonal skills; able to build and maintain effective relationships.
- High attention to detail, initiative, and ability to manage tasks from start to finish.
- Demonstrated integrity and ability to handle confidential matters discreetly.
- Experience with office equipment operation and maintenance.
- Bachelor’s degree with 5+ years of relevant experience, or equivalent combination of education and experience.
- Prior experience supporting executives in mid- to large-sized companies.
- Must be legally authorized to work for any employer in the United States without any restrictions. Please note that visa sponsorship is not offered for this position.
Nice To Haves
- Experience in creative or professional services environments supporting multiple leaders.
- Architecture, Engineering, or Construction firm experience is a plus.
- Commitment to professional growth.
- Including a link to an online portfolio is a huge plus!
Responsibilities
- Support local Principals/Directors with client development, including identifying new leads and tracking opportunities in the CRM.
- Assist leadership in client outreach and relationship-building using tools like LinkedIn and IMS.
- Help implement client engagement plans and maintain empathy maps created with Marketing.
- Schedule and prepare client meetings; occasionally attend networking or client events.
- Coordinate with Principals/Directors and project managers on commitments and responsibilities.
- Manage travel arrangements, expense reports, and administrative support with attention to detail.
- Partner with HR on interviews, onboarding, staff reviews, and employee separations.
- Welcome new employees, set up workstations, and prepare welcome packages.
- Organize office events with the firm’s events team and provide backup administrative support as needed.
- Greet visitors and ensure a welcoming office environment (M–F, 8:00 am – 5:00 pm).
- Coordinate meetings, conference calls, and events, including room setup and refreshments.
- Maintain a professional office environment aligned with DAHLIN’s brand standards.
- Process incoming/outgoing mail and track office/kitchen supplies.
- Serve as primary contact for property management issues, including maintenance and repairs.
Benefits
- Excellent benefits include medical, dental, and vision coverage.
- We also offer the opportunity to participate in a pre-tax Flexible Spending plan, Employee Stock Ownership Plan, and 401k.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees
