Brand Ambassador

Acosta•Lansing, MI

About The Position

The Brand Ambassador promotes sales by educating consumers about vendor products and communicating product benefits. In this role, you will introduce the public to a new mobile application, demonstrate its features, and guide potential users through downloading and setting up the app. You will serve as the primary on-site brand presence at marketing activations, coordinate with venue contacts, and support campaign execution by setting up and transporting marketing assets. You will also track engagement, report performance indicators, and share consumer feedback and event photos with senior management while representing the Google brand professionally and enthusiastically.

Requirements

  • At least 2 years of proven experience in a customer-facing role, such as brand ambassador, promotions, sales, or retail.
  • Experience showcasing the latest features and demonstrating them effectively to consumers.
  • Exceptional verbal communication and interpersonal skills, including the ability to speak clearly and confidently.
  • Reliability, punctuality, a strong work ethic, and the ability to work independently.
  • A genuine passion for technology and creating positive, memorable brand experiences.
  • Ability to stand for extended periods and work in various indoor environments.
  • Flexible schedule with availability to work weekdays, evenings, and weekends during the holiday period.
  • High energy and enthusiasm when engaging consumers with the latest technology and demonstrated features.

Responsibilities

  • Proactively approach the public and introduce them to the new mobile application.
  • Deliver clear, compelling product demonstrations to individuals and small groups.
  • Guide potential users through the consumer journey, from app download and setup to trying key features on a demo device.
  • Serve as the primary on-site brand presence and liaise with venue contacts to coordinate and optimize marketing activations.
  • Transport, set up, and break down marketing assets at activation sites.
  • Troubleshoot on-site logistical challenges to ensure smooth campaign execution.
  • Monitor and report key performance indicators, including consumer engagement and interaction quality.
  • Gather and relay qualitative field data, including consumer feedback and event photos, to senior management.
  • Represent the Google brand with professionalism, positivity, and energy.

Benefits

  • Opportunity to represent a world-class technology brand and collaborate with a dynamic team.
  • Comprehensive training on the product, brand messaging, and engagement strategies.
  • Clear opportunities for professional growth and skill development.
  • Supportive and creative culture where contributions are valued.
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