Brand Ambassador

Lava Island•Ela Township, IL
•$20 - $22

About The Position

Lava Island is hiring a Brand Ambassador to introduce families to its indoor play parks and build awareness in the local community. The role involves visiting places where families gather, sharing free first experiences of Lava Island, participating in community events, and helping bring families back to the park. Most work takes place out in the community rather than at a desk. The Brand Ambassador follows direction and a tested playbook from a Lead, while the Lead handles scheduling and email. The position has a flexible, part-time schedule built around community events and serves the area in or near Kildeer, Illinois.

Requirements

  • Experience in a customer-facing role such as hospitality, events, retail, sales, or community outreach.
  • Comfort approaching people and representing a brand in public.
  • Availability for evenings and weekends.
  • Live in or near Kildeer, Illinois.
  • Valid driver’s license and reliable transportation.
  • Ability to stand and walk for long periods, work outdoor events, and carry event supplies weighing up to 25 pounds.
  • Ability to pass a background check.
  • Warm, outgoing, generous, self-starting, reliable, and curious approach to the work.
  • Alignment with Lava Island’s values: “We’re Day Makers,” “We Raise the Bar,” “We’re All In,” and “We’re Better Together.”

Nice To Haves

  • Connections in local mom groups, homeschool groups, schools, churches, or businesses.
  • Experience with a family-focused brand or event promotions.
  • Bilingual in English and Spanish.

Responsibilities

  • Visit local businesses and places where families spend time.
  • Connect with mom groups, homeschool networks, schools, and churches.
  • Give away first experiences of Lava Island in targeted ways.
  • Work farmers markets, fairs, and street events.
  • Support local nonprofits in mutually beneficial ways.
  • Host in-park events that make family time easier and more fun.
  • Welcome families and partners brought in through outreach.
  • Follow up with partners to maintain ongoing relationships.
  • Work closely with the park General Manager and keep them informed.
  • Track outreach activity and share what is working and what is not.

Benefits

  • Flexible, part-time schedule built around community events.
  • Most time spent in the community rather than at a desk.
  • Lead handles scheduling and email, allowing the Brand Ambassador to focus on interacting with people.
  • Work from a playbook built and tested in Denver.
  • Opportunity to grow with an expanding team as new parks open.
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