Brand Ambassador

Acosta•Lansing, MI
•Onsite

About The Position

The Brand Ambassador promotes sales by educating the public about vendor products and communicating product benefits. In this role, you will introduce consumers to a mobile application, demonstrate its features, and guide potential users through downloading and setting up the app and trying it on a demo device. You will serve as the on-site brand presence at marketing activations, coordinate with venue contacts, and help ensure campaigns run smoothly. The role also involves transporting and setting up marketing assets, addressing logistical challenges, tracking engagement, and sharing field observations with senior management. You will represent the Google brand with professionalism, positivity, and energy.

Requirements

  • At least 2 years of proven experience in a customer-facing role, such as brand ambassador, promotions, sales, or retail.
  • Experience showcasing the latest features and demonstrating them effectively to consumers.
  • Exceptional verbal communication and interpersonal skills, including the ability to speak clearly and confidently.
  • Reliability, punctuality, a strong work ethic, and the ability to work independently.
  • A genuine passion for technology and creating positive, memorable brand experiences.
  • Ability to stand for extended periods and work in various indoor environments.
  • Flexible schedule and availability to work weekdays, evenings, and weekends during the holiday period.
  • High energy and enthusiasm when engaging consumers with the technology and features being demonstrated.

Responsibilities

  • Proactively approach the public and introduce them to the mobile application.
  • Deliver clear, compelling product demonstrations to individuals and small groups.
  • Guide potential users through downloading and setting up the app and experiencing key features on a demo device.
  • Serve as the primary on-site brand representative and coordinate with venue contacts to optimize marketing activations.
  • Transport, set up, and break down marketing assets at activation sites.
  • Troubleshoot on-site logistical challenges to support smooth campaign execution.
  • Monitor and report key performance indicators, including consumer engagement and interaction quality.
  • Gather and relay qualitative field data, including consumer feedback and event photos, to senior management.
  • Represent the Google brand professionally, positively, and energetically.

Benefits

  • Comprehensive training on the product, brand messaging, and engagement strategies.
  • Opportunities for professional growth and skill development.
  • Supportive and creative culture where contributions are valued.
  • Opportunity to represent a world-class technology brand and collaborate with a dynamic team.
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