Brand Ambassador

2020 Companies•Kansas City, MO

27d•Onsite

About The Position

2020 Companies is hiring full-time Brand Ambassadors to represent a nationally recognized premium tobacco brand at retail locations throughout an assigned territory. The role involves engaging adult consumers through one-on-one conversations, introducing brand offerings, gathering feedback, and distributing approved promotional offers. No tobacco industry experience is required. Brand Ambassadors conduct scheduled retail activations, typically spending approximately four hours at each activation. The position requires regular travel within the territory and frequent work in convenience store and retail environments. The schedule is Wednesday through Sunday. Pay is $25 per hour, with mileage and paid travel time.

Requirements

High school diploma or equivalent.
Excellent verbal communication and interpersonal skills.
Strong presentation and relationship-building abilities.
Comfort approaching and engaging consumers in a retail environment.
Professional appearance and demeanor.
Self-motivated, with the ability to work independently.
Strong organizational and time-management skills.
Ability to use mobile applications and reporting tools.
Reliable transportation and a valid driver's license.
Must be at least 21 years of age.
Ability to stand for extended periods and remain active during scheduled events.
Ability to lift and carry up to 30 pounds.
Attention to detail and commitment to following compliance requirements.

Nice To Haves

Previous experience in brand ambassador, retail sales, customer service, hospitality, event marketing, or promotional marketing roles.
Outgoing, energetic, charismatic personality and confidence starting conversations and building rapport.
Adaptability and ability to thrive in a fast-paced retail environment.
Passion for creating memorable customer experiences and driving engagement.

Responsibilities

Conduct scheduled retail activations within an assigned geographic territory.
Engage adult tobacco consumers in meaningful, compliant conversations about tobacco products.
Verify age eligibility and ensure interactions comply with company policies, local regulations, and program guidelines.
Administer consumer surveys and accurately collect market feedback and insights.
Distribute approved promotional materials and consumer offers, including coupons and incentives.
Educate consumers on available promotions.
Encourage purchase consideration through consultative consumer engagement.
Build positive relationships with retail personnel and store management.
Document activity results, consumer interactions, and survey completion through designated reporting systems.
Maintain program materials, displays, and activation assets professionally.
Travel throughout the assigned territory to support scheduled retail visits and events.
Create positive consumer experiences, build trust with adult consumers, achieve activation and survey goals, accurately represent brand messaging and offers, and maintain compliance and reliable reporting.