Brand Ambassador

Lava Island•Webster Groves, MO
•$20 - $22

About The Position

Lava Island is an indoor play destination for families, and the Brand Ambassador introduces the park to the surrounding community. This is an outgoing, field-based role focused on creating positive first experiences and encouraging families to visit Lava Island. The Brand Ambassador represents the brand at local businesses, community gatherings, and events, and helps build lasting relationships with families and community partners. The role is flexible and part-time, with work centered around community events. The Lead provides direction and handles scheduling and email, allowing the Brand Ambassador to focus on meeting people and carrying out outreach. The role also includes hosting events at the park, keeping the park General Manager informed, and tracking and sharing outreach results.

Requirements

  • Experience in a customer-facing role such as hospitality, events, retail, sales, or community outreach.
  • Comfort approaching people and representing a brand in public.
  • Availability for evenings and weekends.
  • Live in or near Rock Hill, MO.
  • Valid driver’s license and reliable transportation.
  • Ability to stand and walk for long periods, work outdoor events, and carry event supplies up to 25 lbs.
  • Ability to pass a background check.

Nice To Haves

  • Connections in local mom groups, homeschool groups, schools, churches, or businesses.
  • Experience with a family-focused brand or event promotions.
  • Bilingual in English and Spanish.

Responsibilities

  • Visit local businesses and places where families spend time.
  • Connect with mom groups, homeschool networks, schools, and churches.
  • Give away first experiences of Lava Island in targeted ways.
  • Represent Lava Island at farmers markets, fairs, and street events.
  • Support local nonprofits through mutually beneficial activities.
  • Host in-park events that make family time easier and more fun.
  • Welcome families and partners brought in through outreach.
  • Follow up with partners to maintain relationships.
  • Work closely with the park GM and keep them informed.
  • Track outreach activity and share what is and is not working.

Benefits

  • Most time is spent in the community rather than at a desk.
  • The Lead handles scheduling and email, allowing the Brand Ambassador to focus on people.
  • Work from a proven approach developed and tested in Denver.
  • Opportunity to help families make memories together.
  • Room to grow as the team expands and opens new parks.
  • Flexible, part-time schedule built around community events.
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