Brand Ambassador

Groupe Nordik•Whitby, ON

2d•$23•Onsite

About The Position

Brand Ambassador for Thermea Spa Village Whitby. We have taken the spa experience and transformed it into a wellness village. Thermea Spa Village Whitby is familiar, feels like home and allows its guests to escape the hectic pace of modern life. Our spa village is the first of its kind, with state-of-the-art installations and at its core, buildings reminiscent of a distant past, when life was strongly connected with nature and steeped in traditions. Our spa village, a twist on traditional spa culture, combines unique experiences inspired by rituals found around the globe with a distinctively Canadian character—a peaceful hideaway for our guests, not too far from home. What we stand for Our mission is to give our guests a moment’s rest by offering them refuge, away from the pressures of modern life where they may rediscover their own well-being and, as a result, live a happier and longer life. Your role as an artisan of our spa village is to cultivate peace. We are passionate and dedicated team players here at Thermea Spa Village Whitby. Always enthusiastic, helpful, conscientious, discrete—and most of all, respectful. We deeply care about everyone—guests and fellow artisans alike—in our wellness village. It takes a village, join us Reporting to the Regional Marketing Manager, the Brand Ambassadors will create memorable moments, capture attentions, awaken the senses and collect valuable data with professionalism while representing Thermea Spa Village at the National Bank Open from August 1-13, 2026. As a Brand Ambassador, you are the living embodiment of Thermea Spa Village spirit out in the field. Every conversation becomes an invitation, every smile opens the door to the region’s most distinctive wellness experience. If you thrive in a crowd, if you can turn a few seconds into a genuine connection, if the idea of representing one of the regions most unique wellness brands, this adventure is yours to take.

Requirements

Strong interpersonal skills with a natural ability to start conversations and excellent verbal communication
Comfort with digital tools and consent procedures
Organized and dependable
Able to stand for extended periods and handle light to moderate equipment

Nice To Haves

Experience in events, promotions, product representation, field data collection, retail or customer service a strong asset
Interest in wellness, nature, spa and sensory experiences an asset
Valid driver's license an asset

Responsibilities

Welcome, engage and inform the public at activations (events, festivals, holiday kiosks, corporate partners).
Represent Thermea Spa Village's culture and current offerings with a clear, consistent and authentic message.
Collect data and communicate activation objectives to the public (promo codes, contests, gift certificates, etc.).
Run planned micro-activations and demonstrations (draws, sensory games, mini ritual workshops) while managing crowd flow and wait times.
Set up and tear down equipment and ensure it remains in good working order.
Maintain a clean and safe activation space.
Submit an end-of-shift report covering volumes, feedback, pain points and suggestions, and log information in the designated tool.
Represent the brand professionally with partners.
Uphold brand standards and health and safety protocols.