Entry Level Brand Ambassador

Tidewater Consulting•Gainesville, GA

About The Position

Tidewater is seeking an entry-level Brand Ambassador to join its growing Customer Service team in the greater Atlanta area. The role supports the sales and marketing division by meeting directly with consumers, identifying their needs, demonstrating products or services, and helping build long-term trust in the brand. The position also involves customer and account support, sales, follow-up, and reporting.

Requirements

  • Six months to one year of face-to-face customer service experience.
  • Trustworthy and professional, with a moral compass.
  • Proven organizational skills and demonstrable attention to detail.
  • Ability to implement new ideas and deliver solutions quickly.
  • Coachable, positive attitude, and a student mentality.

Responsibilities

  • Acquire and maintain a network of sources to identify new customers.
  • Communicate directly with customers to identify and understand market needs.
  • Demonstrate the functions and uses of products or services to secure and close new accounts.
  • Drive revenue and meet sales quotas.
  • Uphold company and brand standards and provide transparent client service.
  • Respond to and actively resolve issues that arise throughout the sales cycle and service contract.
  • Maintain contact with existing and previous customers and provide appropriate enhancements, upgrades, and follow-up on referrals.
  • Maintain daily reports of activities, orders, sales, and team or territory standing.
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