Brand Ambassador

Retail Operators•Houston, TX
•Onsite

About The Position

T-ROC is seeking dynamic, customer-focused professionals to join its FLEX-ROC team as Brand Ambassadors. In this flexible, project-based position, you represent leading consumer brands at retail locations, engaging shoppers and building awareness through in-store demonstrations, promotions, and product education. Assignments support market-driven needs such as product launches, brand campaigns, and seasonal promotions. Candidates are notified of upcoming assignments in their area and may participate according to their availability; work is not guaranteed. The role offers opportunities to gain brand experience and develop retail engagement skills while joining T-ROC’s network of field professionals. The position is suited to outgoing, energetic people who enjoy delivering customer experiences and representing national brands with integrity and enthusiasm. Brand Ambassadors use a mobile app to report event insights, photos, and outcomes and help keep displays and promotional materials organized and clean.

Requirements

  • Warm, approachable personality and excellent communication skills.
  • Confidence speaking with customers and answering questions in-store.
  • Strong time management skills and ability to work independently.
  • Valid driver's license; ability to pass a motor vehicle record (MVR) check; and auto insurance meeting T-ROC's minimum coverage requirements.
  • Reliable transportation and a smartphone for reporting.
  • Comfort using mobile apps or digital tools to submit event reports and photos.
  • At least 18 years of age.
  • Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, and standing, including lifting items weighing 50 pounds or more.

Responsibilities

  • Greet and engage shoppers in a friendly, informative way.
  • Demonstrate product features and communicate key benefits.
  • Encourage customer interaction and assist with the path to purchase.
  • Report key insights, photos, and outcomes through a mobile app.
  • Maintain display organization, cleanliness, and promotional materials.

Benefits

  • Access to professional development and career growth opportunities.
  • Collaborative and supportive work environment.
  • Competitive salary and benefits package.
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