Brand Ambassador

Acosta•Austin, TX

About The Position

The Brand Ambassador promotes sales by educating consumers about specific vendor products and communicating product benefits. This role represents the Google brand at on-site marketing activations, introduces the public to a new mobile application, and guides potential users through downloading, setting up, and exploring the app on a demo device. The Brand Ambassador coordinates with venue contacts, manages marketing assets, addresses logistical challenges, and reports campaign performance and field observations to senior management. The position requires strong public-facing communication, enthusiasm for technology, reliability, and availability to work weekdays, evenings, and weekends during the holiday period.

Requirements

  • At least 2 years of proven experience in a customer-facing role, such as brand ambassador, promotions, sales, or retail.
  • Experience showcasing the latest features and demonstrating them effectively to consumers.
  • Exceptional verbal communication and interpersonal skills; ability to speak clearly and confidently.
  • Reliability, punctuality, a strong work ethic, and ability to work independently.
  • Genuine interest in technology and creating positive, memorable brand experiences.
  • Ability to stand for extended periods and work in various indoor environments.
  • Flexible schedule and availability to work weekdays, evenings, and weekends during the holiday period.
  • High energy and enthusiasm when engaging consumers about the technology and features being demonstrated.

Responsibilities

  • Proactively approach members of the public and introduce them to the new mobile application.
  • Deliver clear and compelling product demonstrations to individuals and small groups.
  • Guide potential users through the consumer journey, from downloading and setting up the app to experiencing key features on a demo device.
  • Act as the primary on-site brand representative and liaise with venue contacts to coordinate and optimize marketing activations.
  • Transport, set up, and break down marketing assets at activation sites.
  • Troubleshoot and resolve on-site logistical challenges to support smooth campaign execution.
  • Monitor and report key performance indicators, including consumer engagement and interaction quality.
  • Collect and relay qualitative field data, including consumer feedback and event photos, to senior management.
  • Represent the Google brand professionally, positively, and energetically.

Benefits

  • Comprehensive training on the product, brand messaging, and engagement strategies.
  • Opportunities for professional growth and skill development.
  • Supportive and creative culture where contributions are valued.
  • Opportunity to represent a world-class technology brand and collaborate with a dynamic team.
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