Brand Ambassador

Lava Island•Brookfield, WI
•$20 - $22

About The Position

Lava Island is an indoor play venue for families, and the Brand Ambassador introduces the park to local communities. The role focuses on meeting families and community partners where they already gather, offering first experiences of Lava Island, and encouraging them to visit the park. The Brand Ambassador works from a playbook developed and tested in Denver, while their Lead handles scheduling and email so they can focus on community engagement. The position is part-time with a flexible schedule built around community events. It requires availability for evenings and weekends and is based in or near Brookfield, Wisconsin. The role includes both outdoor community events and in-park events, along with relationship-building, follow-up, and tracking and sharing outreach activity.

Requirements

  • Experience in a customer-facing role such as hospitality, events, retail, sales, or community outreach.
  • Comfort approaching people and representing a brand in public.
  • Availability for evenings and weekends.
  • Live in or near Brookfield, Wisconsin.
  • Valid driver’s license and reliable transportation.
  • Ability to stand and walk for long periods, work outdoor events, and carry event supplies weighing up to 25 lbs.
  • Ability to pass a background check.
  • Warm, outgoing, generous, self-starting, reliable, and curious approach to the work.
  • Alignment with Lava Island’s values: “We’re Day Makers,” “We Raise the Bar,” “We’re All In,” and “We’re Better Together.”

Nice To Haves

  • Connections in local mom groups, homeschool groups, schools, churches, or businesses.
  • Experience with a family-focused brand or event promotions.
  • Bilingual in English and Spanish.

Responsibilities

  • Visit local businesses and places where families spend time.
  • Connect with mom groups, homeschool networks, schools, and churches.
  • Give away first experiences of Lava Island in targeted ways.
  • Represent Lava Island at farmers markets, fairs, and street events.
  • Support local nonprofits in mutually beneficial ways.
  • Host in-park events that make family time easier and more fun.
  • Welcome families and partners brought in through outreach.
  • Follow up with partners to maintain relationships.
  • Work closely with the park GM and keep them informed.
  • Track outreach activity and share what is and is not working.

Benefits

  • Flexible, part-time schedule built around community events.
  • Most work takes place in the community rather than at a desk.
  • Lead handles scheduling and email, allowing the Brand Ambassador to focus on people.
  • Work from a playbook developed and tested in Denver.
  • Opportunity to grow as the team expands and new parks open.
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