Brand Ambassador

American Standard•Philadelphia, PA

18d

About The Position

The Brand Ambassador Consultant serves as an independent field representative for American Standard Home Services’ Sell, Furnish, and Install (SF&I) program at designated retail partner locations in the Greater Philadelphia, Pennsylvania region. This contract engagement focuses on driving program revenue, generating qualified customer leads, and supporting territory growth through field-level awareness and relationship initiatives. The consultant builds relationships with retail management and associates, delivers product education, promotes SF&I offerings, qualifies prospective customers, captures and transmits lead information, and supports promotional displays and events. The role also includes planning territory coverage, recording store visits and activities, reporting progress and lead volume, and maintaining required billing and service-verification records.

Requirements

High school diploma or equivalent.
1–3 years of experience in retail operations, sales, customer service, field marketing, lead generation, account management, or a related field.
Reliable transportation, a valid driver’s license, and proof of insurance.
Willingness to travel regularly throughout the assigned territory, including frequent daily travel across retail locations up to 2–3 hours from the home location.
Excellent written, verbal, and interpersonal communication skills.
Ability to deliver group training and build professional trust quickly.
Ability to work independently, manage time effectively, and prioritize competing tasks.
Availability to work evenings, weekends, and special store events as needed.
Ability to lift and transport promotional materials and stand or walk for extended periods.
Ability to pass a drug screen and any required SF&I background checks.

Responsibilities

Establish and maintain professional relationships with retail store management, department leads, and store associates.
Represent the SF&I program professionally in designated retail locations and identify ways to improve program visibility and store engagement.
Obtain store leadership sign-off or visit verification when required for performance invoicing.
Deliver product knowledge education sessions to store associates and leadership teams.
Educate store personnel on product features, promotions, financing structures, and lead qualification criteria.
Distribute approved promotional and educational materials and tailor educational support to location-specific knowledge gaps.
Promote SF&I offerings, identify and qualify prospective customers, and accurately capture and transmit customer lead data to designated systems.
Direct-schedule interested customers with designated sales representatives when appropriate.
Set up, maintain, and manage promotional displays and informational materials during field activities.
Provide vendor support during special promotional periods, weekend campaigns, and designated retail events.
Share field observations about consumer trends and territory growth opportunities.
Plan and carry out an effective store visit routine across the assigned territory.
Maintain complete records of store visits, activities, and key performance deliverables.
Submit periodic progress reports detailing completed deliverables, territory performance, and lead volume.
Maintain records of store visits for billing and service verification and monitor and request marketing collateral inventory.