Brand Activation Coordinator

Merchology•Plymouth, MN

1d•Hybrid

About The Position

Merchology is seeking a Brand Activation Coordinator to join their team at their Plymouth facility. This role supports managed accounts by leading the product recommendation process, reporting to the Brand Activation Manager. The coordinator partners with the sales team to understand client brand goals, use cases, and timelines, managing a high volume of product recommendation requests submitted through the company’s CRM. The goal is to deliver timely, on-brand solutions and ensure responsiveness and alignment with customer brand guidelines, pricing parameters, and overall program goals. In some cases, this role will join client meetings with the sales team to offer product expertise and support recommendation discussions.

Requirements

Associate or bachelor’s degree (marketing, communications, apparel, fashion merchandising preferred); experience considered in lieu of degree
1+ years’ experience in product merchandising, retail management, corporate gifting, or e-commerce
CRM experience (e.g., HubSpot)
Strong understanding of e-commerce platforms (e.g., Shopify)
Excellent project management skills
Detail-oriented, highly organized, and ability to manage multiple projects simultaneously
Creative thinker with a passion for helping customers bring their brand to life
Curious mindset, ability to think through and resolve issues
Proficiency in Microsoft Office Suite

Responsibilities

Own and manage product recommendation requests submitted by the sales team for managed accounts, ensuring timely responses and thoughtful product selections that align with customer needs and objectives.
Partner with the sales team and participate in client meetings, as needed, to understand customer brand guidelines, use cases, and program goals, serving as a product knowledge resource during discussions.
Support the Brand Operations Specialist I in the curation and setup of product assortments for custom stores and BrandEx events, ensuring alignment with customer contractual requirements and brand guidelines, and supporting engagement and sales goals.
Support the Brand Operations Specialist in the coordination and execution of BrandEx events, attending customer events when requested by sales to help deliver a premium customer experience.
Collaborate with cross-functional teams, as needed, to support execution, timelines, and issue resolution across Brand Activation team initiatives.
Complete additional projects and duties as assigned.