Branch Warehouseperson

GENTEK BUILDING PRODUCTS LTD • Sudbury, ON

13d • Onsite

About The Position

Leading the exterior, cladding, and window industry for over 55 years, Gentek is known for product excellence and innovation.

We are seeking a Seasonal Branch Warehouseperson to join our team in Sudbury. As a Branch Warehouseperson, you love to “ACT”:

Acknowledge all customers in person and on the phone; greet them with a smile.
Create great business partnerships; we provide excellent customer service in every transaction. We understand our customers’ needs, projects, and priorities.
Thank customers after every interaction; we don’t take their partnership with us for granted.

In this client-facing role, you understand the importance of customer service and the foundation of ACT. You will become a product knowledge expert, knowing all about what we sell and how to support our customers. General responsibilities include:

As a Branch Warehouseperson, you are an essential part of the Gentek team. You will make sure our customers get the products and/or information they need and get them on their way. If you don’t already have expert knowledge of the building products we carry, you will be willing and able to develop the knowledge you need to provide the exceptional customer service experience that our customers have come to expect from us.

Requirements

• Completed High School certificate a must. Post-secondary education an asset.
• Able to read and write word and letter/number sequences.
• High compliance with standards, requirements, and processes.
• Emotional intelligence that facilitates respectful and courteous interactions with customers and other Gentek employees.
• Must be able to multi-task, prioritize, and perform in a fast-paced environment.

Nice To Haves

• Experience in the building industry (e.g., hardware store, pro-desk) is valuable, but we are willing to train the right candidate.

Responsibilities

• Pick orders and prepare them in staging areas for delivery.
• Assist with loading and unloading of delivery trucks.
• Pick orders for immediate pick-up.
• Ensure accuracy of order against paperwork.
• Move incoming product to the designated location in the branch.
• Greet customers as they enter the distribution branch/warehouse, or as they call.
• Serve them immediately or indicate that they will be helped as quickly as we can manage.
• Answer customer inquiries about the materials and services Gentek provides.
• Make it easy for customers to do business with us. You are their business partner.

Benefits

• A competitive hourly wage.
• Straight weekdays, so you get the weekends to yourself to unwind and do the things you love! At Gentek, we’re all about work/life balance.
• An awesome team and a welcoming environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED