Branch Support Specialist

Sky Climber Access Solutions•Skokie, IL

3d•Onsite

About The Position

Sky Climber Access Solutions is seeking a highly organized and customer-focused Branch Support Specialist to support our branch operations, sales, and accounting teams. This role serves as a key administrative resource for the branch, helping ensure accurate billing, inventory management, customer service, and operational support. The ideal candidate thrives in a fast-paced environment, enjoys working with data and processes, and has strong experience in billing, office administration, and customer support. This role works out of the Skokie office while also supporting operations for various branch locations.

Requirements

Minimum 2 years of accounts receivable, collections, and customer invoicing experience
Minimum 2 years of administrative, billing, or office support experience
Strong proficiency with Microsoft Office, including Excel, Outlook, and Word
Excellent attention to detail and organizational skills
Strong customer service and problem-solving abilities
Experience processing purchase orders, invoice matching, and general ledger coding
Ability to accurately manage high-volume data entry
High School Diploma or equivalent

Nice To Haves

Associate's or Bachelor's degree
Construction, industrial, or equipment rental industry experience
Inventory control experience
Experience with Texada or similar ERP/rental management software
Experience with construction billing, including AIA billing and Schedule of Values
Knowledge of Notice to Owner (NTO) and lien processes

Responsibilities

Manage accounts receivable activities, including invoicing, collections, and payment tracking
Process rental contracts, returns, sales orders, and work orders accurately and efficiently
Prepare customer invoices and support construction project billing requirements
Provide administrative support to sales and operations teams
Assist customers and respond to inquiries in a timely and professional manner
Process vendor invoices, purchase order matching, and accounting documentation
Manage rental returns and inventory transactions to maintain accurate inventory records
Coordinate freight and cycle billing activities
Generate sales, rental, and operational reports
Maintain branch records, files, office supplies, and equipment
Analyze operational data and provide reporting support to management
Ensure compliance with company policies and standard operating procedures
Support special projects and other duties as assigned