Branch Support Manager

Wells Fargo Bank • Overland Park, MO

10h • Onsite

About The Position

Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. The role supervises brokerage support operations, including transactional tasks and processes, work allocation, and daily team operations. It makes day-to-day supervisory decisions, resolves issues, applies policies and compliance requirements, and identifies opportunities to improve processes and develop risk controls. The manager collaborates with colleagues and mid-level managers and interacts with external customers, while managing people and financial resources for Brokerage Support. The role also mentors direct reports and supports their development and hiring.

The position is subject to FINRA background screening and ongoing regulatory obligations. Candidates must pass a background check before hire and must meet applicable FINRA registration requirements. A supervisory FINRA license is desired; the position may require working at the assigned office location for at least one year from the hire date. Travel may be required up to 20% of the time. The position is not eligible for visa sponsorship. Posting locations are Frontenac, Missouri, and Overland Park, Kansas.

Requirements

• 4+ years of securities industry experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
• 1+ years of leadership experience.
• For US candidates: successful completion of FINRA Series 7 and 63 or Series 7 and 66 examinations, or FINRA-recognized equivalents, sufficient to qualify for immediate FINRA registration.
• Successfully pass a background check before hire and meet applicable FINRA registration and ongoing regulatory obligations.
• Ability to travel up to 20% of the time.

Nice To Haves

• 1+ year of leadership experience including managing, coaching, and training.
• Knowledge and understanding of the brokerage industry, products, and operational procedures.
• Excellent verbal, written, and interpersonal communication skills in team settings and in-person to support the Market.
• Understanding of brokerage branch exams and regulatory requirements from an operational support perspective.
• Client-service focus for internal and external customers.
• Strong attention to detail and accuracy.
• Ability to prioritize tasks, stay organized, and manage competing demands in a fast-paced environment.
• Series 9/10 licensing.
• FINRA supervisory license.

Responsibilities

• Supervise less experienced roles in transactional tasks and processes to ensure timely completion, quality, and compliance.
• Identify opportunities for process improvement and risk control development in less complex functional areas.
• Make day-to-day supervisory decisions and resolve issues related to team supervision, work allocation, and daily operations.
• Apply interpretations of policies, procedures, and compliance requirements.
• Collaborate and consult with peers, colleagues, and mid-level managers, and interact directly with external customers.
• Manage allocation of people and financial resources for Brokerage Support.
• Mentor and guide talent development of direct reports and assist in hiring talent.
• Meet applicable risk and compliance obligations, including following policies and procedures, escalating and remediating issues, and making sound risk decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed