Branch Support Manager

Wells Fargo • Overland Park, KS

2d • Onsite

About The Position

Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. The role supervises transactional support work and daily operations for Brokerage Support, ensuring timely, high-quality, compliant work. It makes day-to-day supervisory decisions, resolves team and operational issues, identifies process improvement and risk-control opportunities, and interprets policies, procedures, and compliance requirements. The manager allocates people and financial resources, collaborates with colleagues and mid-level managers, interacts with external customers, and mentors direct reports while supporting talent development and hiring.

The role is subject to FINRA background screening and ongoing regulatory obligations. Candidates must pass a background check before hire and meet applicable regulatory requirements. The position is not eligible for visa sponsorship and may require travel up to 20% of the time. A FINRA supervisory license is desired; employees with certain regulatory disclosures may be required to work at their assigned office location, and the role may require working there for at least one year after hire. Posting locations are Frontenac, Missouri, and Overland Park, Kansas.

Requirements

• At least 4 years of securities industry experience, or equivalent demonstrated through work experience, training, military experience, or education.
• At least 1 year of leadership experience.
• For U.S. candidates: Successfully completed FINRA Series 7 and 63, or Series 7 and 66, examinations (or FINRA-recognized equivalents) sufficient to qualify for immediate FINRA registration.
• Successfully pass a FINRA background check before hire and meet ongoing regulatory obligations.
• Ability to travel up to 20% of the time.

Nice To Haves

• At least 1 year of leadership experience including managing, coaching, and training.
• Knowledge and understanding of the brokerage industry, products, and operational procedures.
• Excellent verbal, written, and interpersonal communication skills in team settings and in person to support the Market.
• Understanding of brokerage branch exams and regulatory requirements from an operational support perspective.
• Client-service focus for internal and external customers.
• Strong attention to detail and accuracy.
• Proven ability to prioritize tasks, stay organized, and manage competing demands in a fast-paced environment.
• Series 9/10 licensing.
• FINRA supervisory license.

Responsibilities

• Supervise less experienced roles in transactional tasks and processes to ensure timely completion, quality, and compliance.
• Identify opportunities for process improvement and risk-control development in less complex functional areas.
• Make day-to-day supervisory decisions and resolve issues related to team supervision, work allocation, and daily operations.
• Interpret policies, procedures, and compliance requirements.
• Collaborate and consult with peers, colleagues, and mid-level managers, and interact directly with external customers.
• Manage allocation of people and financial resources for Brokerage Support.
• Mentor and guide talent development of direct reports and assist in hiring talent.
• Support a culture of risk mitigation and compliance, including following applicable policies, fulfilling risk and compliance obligations, and escalating and remediating issues appropriately.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed