Branch Supervisor: South Paris

Norway Savings Bank OpportuntiesSouth Paris, ME
Onsite

About The Position

Norway Savings Bank is seeking a motivated and team-focused individual to join them as a Branch Supervisor for their branch in South Paris, ME. This role reports to the Market Manager and serves as a liaison between the Market Manager and the front-line team. The Branch Supervisor will assist with the overall support of the branch team, as well as the sales, customer service, and operational performance of the branch. Responsibilities include accepting and processing daily customer transactions, helping to meet the financial needs of new and existing customers, and identifying opportunities to develop customer relationships for all bank business lines. Additionally, the role involves accepting and processing consumer loan applications and referring mortgage opportunities to the branch lender. This position is ideal for someone who enjoys building relationships within the community and providing exemplary customer service.

Requirements

  • Prior banking experience
  • High school diploma or equivalent work experience
  • Preferred consumer lending experience
  • Preferred cash handling experience
  • Team leadership experience
  • Basic computer knowledge
  • Positive attitude and ability to adapt to changing circumstances
  • Engaged interactions with internal/external customers including problem resolution
  • Willingness to learn
  • Strong interpersonal, verbal and written communication skills
  • Dependable
  • Availability for a Saturday morning rotation is necessary
  • Ability to travel to other locations as needed

Responsibilities

  • Serve as a liaison between the Market Manager and the front-line team.
  • Assist with the overall support of the branch team.
  • Support the sales, customer service, and operational performance of the branch.
  • Accept and process daily customer transactions.
  • Meet the financial needs of new and existing customers.
  • Identify opportunities to develop customer relationships for all bank business lines.
  • Accept and process consumer loan applications.
  • Refer mortgage opportunities to the branch lender.
  • Build relationships within the community.
  • Provide exemplary customer service.

Benefits

  • 120 hours of Paid Time Off per year, increasing with longevity
  • 48 hours of Paid Sick Time per year
  • 11 paid holidays
  • Top tier full insurance benefits
  • 401K with exceptional employer matching and employer contributions
  • Employer HSA contributions
  • Opportunities for growth and advancement
  • Tuition reimbursement
  • Comprehensive Wellness Program, including access to complimentary health coaching, on-site gyms, and monetary incentives for achieving wellness goals
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