Branch Supervision Specialist – BPIC

BMO•Toronto, ON

4d•CA$56,000 - CA$103,500•Onsite

About The Position

Working with the Director, Branch Supervision, other immediate team members and internal partners, the successful candidate has primary accountability to supervise electronic communication and social media activity by BPIC Investment Counsellors (“ICs”) and BMO Nesbitt Burns Investment Advisors (“IAs”). This individual will also contribute to the ongoing management of the Branch Supervision program, as well as enhance the program to meet the evolving needs of the marketplace and regulatory environment. Additionally, the individual will act as a subject matter expert on Advertising and Sales Literature by providing consult to ICs, IAs and other BMO partners.

Requirements

Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Knowledge of all supervision and industry regulations (CSA / OSC – National Instruments & CSA Staff Guidance and CIRO rules) – In-depth.
Experience supervising advertising and sales literature
Familiar with Private Investment Counsels (PICs) and CIRO dealer members firms.
Technical proficiency gained through education and/or business experience.
Collaboration & team skills - In-depth.
Excellent interpersonal, communication and persuasion skills (verbal, listening, and writing)
Solid presentation skills
Strong proficiency in MS Office applications
Must meet the CIRO supervision licensing and certification requirements for the branch / jurisdiction where the mandate is being fulfilled.

Nice To Haves

Bilingual (French/English) (preferred but not mandatory)
Chartered Investment Manager (CIM) or Chartered Financial Analyst (CFA) designation preferred.
University degree or College Diploma in business or related field preferred.

Responsibilities

Supervision of IC and IA Electronic Communication and Social Media activity
Supports sales supervision activities and regulatory activities for designated branches to meet all regulatory requirements.
Daily oversight of IC electronic communication and social media activity by monitoring social media profiles, posts and activity.
Performs supervision activities to meet regulatory requirements and maintain service level standards.
Coordinate with Branch Supervision resolution of any issues identified as a part of the oversight process and escalate issues where necessary.
Evaluates the strength and effectiveness of supervision and adoption of policies, processes at the branch level and develops actions plans to improve supervision.
Make recommendations regarding the enhancement of the supervisory system and policies, when required.
Deliver training to ICs and support staff on the topic of Advertising and Sales literature.
As a member of the broader Supervision, Support and Governance team, support various broader initiatives from time to time
Performs other required supervision reviews (delegated tasks) such as Global Relay Email Review, Tier 1 Daily Trade Review, Monthly Activity Review. Query and Request for Information (RFI) and follows up on outstanding issues.
Other duties as assigned.
Together with Director, Branch Supervision, ensure appropriate supervisory coverage is maintained at all times
Facilitate responses to internal and external audit inquiries in coordination with the Director, Branch Supervision.
Focus on business ethics, regulatory and compliance practices
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
Builds effective relationships with internal/external stakeholders.
Ensures alignment between stakeholders.
Follows through on risk and supervision processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run function.
Protects the Bank's assets and complies with all regulatory, legal and ethical requirements.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently on a range of complex tasks, which may include unique situations.
Act as a relationship manager with ICs and IAs in coaching on Advertising and Sales Literature
Promote risk awareness and a compliant environment
Develop communications related to or in support of the Supervision program
Provide on-going support and guidance to Branch Supervision teams