Branch Store Parts Manager - Utilities

Ring Power•Oklahoma City, OK

13d•Onsite

About The Position

The Branch Store Parts Manager - Utilities is responsible for managing the parts department, including hiring, training, developing, and evaluating staff. This role focuses on ensuring a positive customer experience, fostering customer relationships, and maintaining company standards. The manager will also oversee inventory integrity, operational efficiency, and financial reporting for the department. This position requires strong leadership, communication, and problem-solving skills, with a focus on achieving department budgets, goals, and initiatives.

Requirements

High School diploma or GED
3-4 years experience
Valid driver license
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

Nice To Haves

Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
Working knowledge of Dealer ERP
Prior experience in delivering presentations to large groups
Able to easily and effectively comprehend, speak and write in the English language

Responsibilities

Hire, train, develop and evaluate performance of department staff.
Ensures positive customer experience including training, pro active coaching and mentoring.
Fosters meaningful customer relationships as measured by net loyalty score.
Maintain company standards in housekeeping and contamination control.
Advocates positive relationships among peers and team members, including product support sales, service personnel and prime product sales.
Represent department in customer meetings (internal & external).
Maintains current and organized records to include, cash sale reconciliation, B/O reporting, action pending, payables and petty cash report.
Maintains effective operations: Inventory integrity, timely inventory receipts, will call current and organized, walk the deck (times 2), Returns done daily (counter & shop), establishes work schedules and responsibilities in accordance with department standards.
Understands G/L structure and applies when reviewing operational statement, direct expenses and gross margin report.
Establish department budgets, goals and initiatives.
Performs other duties as assigned.