Branch Specialist (Part Time 30 hrs/wk)
About The Position
Join a Great Place To Work certified company! Consumers Credit Union (CCU) is hiring- join our new Huntley branch as a part time Branch Specialist (30 hrs/wk). This is an early career opportunity, interacting with members to face to face with a lot of growth potential and the ability to learn about branch operations! As a Branch Specialist, you will become a master working in a hybrid role! This position is a combination of being a Concierge, Teller, and Personal Banker. You'll provide outstanding service while greeting members (Concierge), performing financial transactions (Teller), opening accounts (Personal Banker) and educating members on our products and services! This is a wonderful early career position especially if you're interested in banking/financial services, being in a member-facing role with the ability to learn about branch operations and are looking for growth opportunities.
Requirements
- High School diploma or equivalent
- 1+ year of similar work experience (retail, customer service, guest relations, sales, and cash handling).
- Comfortable promoting products and services and engaging in consultative, sales-oriented conversations
- Strong comfort level with technology, including data systems, Microsoft Office, and web-based tools
- Excellent communication skills and a natural ability to build relationships
- Ability to multitask, stay organized, and thrive in a fast-paced environment
- Positive, team-oriented mindset with a high level of integrity and commitment to inclusion & diversity
- Availability to work 40 hours per week within the following schedule: Monday – Thursday: 8:15AM – 5:15PM, Friday: 8:15AM – 6:15PM, Regular Saturdays: 8:15AM – 1:15PM
Nice To Haves
- Financial institution, Teller, Personal Banker experience is preferred!
Responsibilities
- Welcome members in the branch creating a positive first impression
- Assist and educate members on self-service options, including Interactive Teller Machines (ITMs)
- Process transactions accurately and resolve account and service needs
- Open new consumer accounts efficiently and with attention to detail
- Identify opportunities to connect members with loans, mortgages, and wealth management services
- Recommend improvements that enhance the member experience and branch operations
- Maintain compliance with all policies, procedures, audits, and balancing standards
Benefits
- medical (High Deductible, HMO and PPO)
- dental
- vision
- spending accounts
- short-term disability
- long-term disability
- life insurance
- 401(k) savings plan
- pension plan
- annual bonus opportunity
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
