Branch Specialist Technical Support

Sherwin-WilliamsSan Antonio, TX
Onsite

About The Position

This position is essential to the success of our retail stores. Technical Support Specialists work closely with wholesale customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Technical Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Technical Support Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at Store #704374, located at: 4243 Industrial Ctr,San Antonio, TX 78217-4809 Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Requirements

  • Access to cash and other payment methods.
  • Access to electronic equipment.
  • Access to personal information.
  • Access to store merchandise and other items of value.
  • Ability to work at Store #704374, located at: 4243 Industrial Ctr,San Antonio, TX 78217-4809.

Responsibilities

  • Work closely with wholesale customers to determine their needs.
  • Answer customer questions about Sherwin-Williams products.
  • Recommend the right solutions to customers.
  • Promptly resolve any customer concerns.
  • Ensure maximum client satisfaction.
  • Stay up-to-date with product features.
  • Maintain the high quality and visual standards of the products and store.
  • Achieve excellent customer service.
  • Consistently meet the store's sales goals.

Benefits

  • Rewards
  • Benefits
  • Flexibility to enhance health and well-being
  • Opportunities to learn
  • Develop new skills
  • Grow contribution
  • Inclusive team
  • Commitment to communities
  • Retirement
  • Health care
  • Total well-being
  • Daily commute support
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