Branch Support Specialist

REXELTampa, FL
Onsite

About The Position

The Branch Support Specialist is responsible for assisting Branch and Area Managers in maintaining the function and growth goals of all branches throughout an assigned territory. Will perform the duties of various positions such as Inside Sales, Driver, Warehouse, and Assistant Management. Will act as a leader in those positions with the skills and authority to make decisions in absence of Branch and Area management.

Requirements

  • 2+ years experience in an electrical distribution industry or similar B2B industry required
  • Valid Driver’s License
  • High School or GED - Required
  • Experience with Microsoft Office and ERP system such as Solar Eclipse

Nice To Haves

  • Leadership experience preferred
  • Previous sales, operations, shipping, or receiving experience is a plus
  • Bachelor's Degree or Equivalent - Preferred
  • Knowledge of electrical products and Rockwell Automation is a plus
  • Knowledge of the assigned territory is a plus

Responsibilities

  • Work with Branch Managers to drive profitability by utilizing company digital tools to maximize all aspects of branch performance
  • Set an example and culture of superior customer service through dealing effectively with daily customer service requests. Establish and maintain a relationship with key customers
  • Perform all job functions within a branch when required including but not limited to sales, vendor quotations, maintaining branch equipment and vehicles, driving, material handling, order processing
  • Greet and assist call-in and walk-in customers with the selection and delivery of products and services, processing orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate
  • Assist in timely account reconciliation through completion of PVR, bad debt, and other post sale duties
  • Participate in facility and inventory control and maintenance and advise Branch Manager of problems to ensure customer demand is met
  • Conduct/oversee inventory control procedures and warehouse housekeeping practices
  • Implement branch security and safety standards by conducting facility and asset inspections and taking corrective actions to support controls
  • May be required to complete customer deliveries through maintained routes or urgent requirements
  • Other duties as assigned

Benefits

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • 401K with Employer Match
  • Paid vacation and sick time
  • Paid company holidays plus flexible personal days per year
  • Tuition Reimbursement
  • Health & Wellness Programs
  • Flexible Spending Accounts
  • HSA Accounts
  • Commuter Transit Benefits
  • Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
  • Employee Discount Programs
  • Professional Training & Development Programs
  • Career Advancement Opportunities – We like to promote from within
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