Branch Sales Manager

Curtis Lumber Co•Ballston Spa, NY

1d•Onsite

About The Position

Curtis Lumber is seeking a Branch Sales Manager to lead their team in developing and implementing organizational strategies, policies, and practices that drive key organizational results. This role involves overseeing, organizing, and coordinating sales strategies and resources to foster a culture of continuous improvement. The ideal candidate will have a strong background in sales management, leadership, and customer service within the building materials retail industry.

Requirements

8 to 10 years industry, sales, and management experience.
Effective communication skills both verbally and in writing with individuals inside and outside of the company.
Advanced math skills.
Effective independent decision making and problem-solving skills.
Must be able to analyze and interpret financial reports and data.
Proficient keyboard and computer skills including Microsoft office and other Company and discipline specific software applications.
Valid Driver’s license acceptable to Curtis Lumber standards.

Nice To Haves

Bachelor’s degree preferred but not required.

Responsibilities

Acknowledge, greet, and assist customers in a timely and professional manner.
Provide accurate fast in, fast out service for customers.
Identify customer needs and provide the appropriate level of assistance.
Effectively research and resolve customer complaints and conflicts.
Design and drive sales strategies by partnering sales with marketing, purchasing, merchandising, and operations to increase sales and drive profitability.
Oversee the branch sales plan to grow commercial sales.
Oversee the development and management of key sales positions to ensure expertise in each market.
Coordinate with Human Resources to ensure sales compensation rates and ranges remain updated.
Work with the marketing team to ensure sustained use of effective marketing plans for core product groups to strengthen sales and market growth.
Define employee responsibilities, monitor daily activity, and delegate or assign work as appropriate.
Prepare and distribute work schedules.
Challenge and develop employees’ performance, provide feedback, and hold direct reports accountable for their goals and job responsibilities.
Make recommendations for disciplining employees.
Ensure timely, accurate review of weekly time record reports and employee expenses for payroll processing.
Assist with candidate selection and interview process for new hires; make recommendations to hire.
Motivate employees and offer opportunity and reward appropriately.
Work with District Manager and/or Branch Manager and HR on potential employee terminations/employee issues; make recommendations to terminate employees.
Make recommendations to District Manager and/or Branch Manager regarding efforts to control employee turnover.
Prepare and present employees with quality and timely performance evaluations.
Oversee all store operations when the District Manager and/or Branch Manager is absent.
Manage quality and quantity of employee productivity.
Assist with determining staffing needs and requirements.
Understand the marketplace and product features.
Work to meet prospect customers’ needs.
Ensure departments are prepared daily for sales and promotions.
Work with District Manager and/or Branch Manager to develop and grow customer base and sales volume.
Share expertise with others.
Assist the District Manager and/or Branch Manager in ensuring that the store operates at an acceptable yearly net profit and meets sales, gross margin, expense, and asset management goals.
View, monitor and interpret financial reports and data to assist in business decisions.
Ensure all sales are profitable and result in satisfied customers.
Ensure that all reasonable directives from the District Manager and/or Branch Manager are carried out in a timely and accurate manner.
Communicate regularly with the District Manager and/or Branch Manager regarding inventory levels, employee progress, safety, procedures, and general store efficiency.
Act as a coordinator between departments, focus efforts on efficient operations.
Comply with all safety policies and procedures and ensure they are understood and followed by employees.
Complete required monthly safety involvement.
Use proper PPE when required.
Maintain a safe work environment.
Be aware of surroundings at all times.
Always work safely.
Comply with all Company policies and procedures and ensure they are understood and followed by employees.
Develop new and existing skills through educational programs including, seminars, product knowledge training and clinics.
Willing to become a member of a committee/team for current or new programs to ensure their success.
Attendance at Company/store meetings is mandatory.
Other duties may be assigned.