Branch Sales Manager

COREFIRST BANK & TRUST • Topeka, KS

59d • Onsite

About The Position

Manages a designated branch to achieve established production and other goals. The role involves managing day-to-day branch operations, including scheduling staff, and directly managing and motivating branch staff to create a team environment. It is responsible for continued training and ongoing staff development, including regular coaching sessions and branch staff meetings. The position is responsible for the branch sales process, including new banking accounts, loan applications, and referrals. The manager must operate in accordance with Retail Essentials and the Branch Audit Program, track progress towards and achieve branch sales performance goals, conduct performance appraisals, salary reviews, and employee counseling. The role also assists in interviewing and hiring Personal Bankers and Lead Personal Bankers, and partners with Human Resources and Retail Operations Management to carry out disciplinary action, including terminations, as needed. Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

• Requires one (1) to three (3) years of supervisory or lead work experience
• Requires two (2) years of banking or retail sales experience, with supervisory experience included
• High School Diploma or equivalent required
• The position entails engaging with individuals in interactions with others that could be personal or sensitive, particularly during the process of managing escalations.
• Essential skills include the ability to develop relationships, motivate, influence, coach, and train others, alongside the capacity to maintain composure and professionalism while navigating complex situations.
• Adherence to CoreFirst Values: Respect, Communication, Integrity, Initiative, and Accountability.
• High level of skills in the CoreFirst Competencies of Customer Focus, Compliance, Ethics, Perseverance, and Time Management.
• Approachable and caring, with a strong ability to relate and empathize.
• Sales and marketing awareness and aptitude.
• Goal-oriented, strong initiative, and ability to delegate.
• Knowledge of Microsoft Office Suite.
• Applicants must pass a drug screen and background checks

Nice To Haves

• college degree preferred

Responsibilities

• Manage day-to-day branch operations, including scheduling staff
• Directly manage and motivate branch staff to create a team environment
• Responsible for continued training and ongoing staff development, including regular coaching sessions and branch staff meetings
• Responsible for the branch sales process, including new banking accounts, loan applications, and referrals
• Manage in accordance with Retail Essentials and the Branch Audit Program
• Track progress towards and achieves branch sales performance goals
• Conduct performance appraisals, salary reviews, and employee counseling
• Assist in interviewing and hiring Personal Bankers and Lead Personal Bankers
• Partner with Human Resources and Retail Operations Management to carry out disciplinary action, including terminations, as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED