Branch Sales Manager

CB&S BankAuburn, AL
Onsite

About The Position

Plans, directs, and organizes all operational and sales activities of the branch following established policies and procedures to meet or exceed customer expectations regarding their banking needs. Oversees the operation of the branch, ensuring profitability and compliance with all bank policies and procedures.

Requirements

  • Bachelor degree from an accredited college with a concentration in accounting/finance preferred, or equivalent related experience.
  • Two to three years of retail banking, consumer and commercial lending experience.
  • Minimum of one to two years supervisory experience.
  • Strong personal leadership skills.
  • Strong organizational skills.
  • Excellent verbal and written communication skills.
  • Ability to analyze and summarize complex financial information.
  • Ability to present recommendations for appropriate courses of action.
  • Ability to maintain matters of a highly confidential nature.
  • Acts on all loan requests, after receiving all information necessary to consider the request, within two days for all loans within your authority and twelve days for all other loans.

Responsibilities

  • Generates new business by conducting business development calls on existing customers and prospective customers to meet or exceed established sales goals.
  • Supervises all branch personnel, including training, directing, and coaching them regarding sales and operational activities.
  • Conducts annual and quarterly performance reviews.
  • Maintains an active role in community and civic affairs.
  • Maintains control and usage of the medallion stamp.
  • Serves as chairperson for local board meetings, responsible for outlining the agenda and preparing various board reports.
  • Establishes and manages the branch loan portfolio.
  • Interviews loan applicants, analyzes financial information, and makes appropriate loan decisions.
  • Identifies non-conforming credits requiring additional approval or assistance.
  • Presents loan requests above lending authority to the loan committee for approval.
  • Prepares loan documents, clears exceptions, and manages construction inspections.
  • Resolves customer complaints.
  • Abides by specified lending authority as dictated by the loan policy and procedures.
  • Manages the branch budget, maximizing profits and minimizing expenses.
  • Processes daily EIM items (pay/return decisions) within established authority limits.
  • Reviews and authorizes staff schedules, including approving overtime and paid leave.
  • Reviews and approves accounts payable items (invoices) and forwards them to the Accounting Department.
  • Implements the Branch Security Plan and trains staff on opening/closing procedures and monitoring the branch's security system.
  • Ensures accurate processing and/or reporting of garnishments, tax levies, subpoenas, cash items, proof corrections, cash counts, CIP verifications, counterfeit currency reports, mail (USPS, UPS, interoffice, mail deposits, hold mail), night deposit logs, agreements, business resolutions, safe deposit boxes (audit, bank use boxes, verification of documents), collateral boxes and holds for notes secured by deposit accounts, balancing and reporting of negotiable instruments, and branch certification of internal controls.
  • Works with Branch Operations Administration to complete all quarterly and annual operational training, including the disaster recovery plan/business continuity plan and their implementation.
  • Conducts branch audits and clears exceptions under the guidance of Branch Operations Administration.
  • Trains and cross-trains personnel to avoid future exceptions.
  • Ensures branch personnel comply with all policies and procedures.
  • Approves requisitions for purchasing branch supplies.
  • Monitors and maintains property management by coordinating with the Facilities department regarding upkeep and needed repairs.
  • Performs all other duties as assigned by supervisor.
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