Branch Quality Engineer

PCG•Dallas, TX

About The Position

PCI is seeking a Branch Quality Engineer for its PCI Dallas 114 operations in Midlothian, Texas. Working alongside branch project teams and with support from the Regional Quality Manager (RQM), this role provides leadership and direction on quality matters. The position measures and evaluates the effectiveness of the quality management system (QMS) by identifying trends, risks, and opportunities for improvement in branch key performance indicators (KPIs). It works with operational departments to direct the application and administration of established quality programs throughout the branch office. The role does not have direct supervision of employees and may perform additional quality tasks as needed. The position offers an annual salary of $72,400–$97,000, plus participation in a non-guaranteed annualized bonus program. It requires travel 60% of the time.

Requirements

5–7 years of experience working within commercial and/or industrial construction trades.
2–3 years of experience leading others.
Experience working with interior services.
Familiarity with SharePoint, Procore, and Microsoft Office, including Excel, Word, and Outlook.
Excellent professional written and oral communication skills.
Strong attention to detail.
A solutions-oriented mindset and ability to adapt to evolving environments.
Demonstrated ability to work successfully independently and with teams and stakeholders.
Strong organizational skills.
Ability to positively foster, influence, lead, and manage change.
Ability to travel 60% of the time.

Nice To Haves

Associate’s degree in business administration or a construction-focused field.
Knowledge of QMS and ISO 9001 standards.
Experience developing and delivering training programs.
Familiarity with CAR and PAR processes.
Experience using QMS software and tools.
Ability to lead internal and external quality audits.
Knowledge of regulatory compliance requirements in relevant industries.
Fluency in Spanish.
Local to the Dallas–Fort Worth metroplex.

Responsibilities

Assist with customer quality inquiries, including quality assessments.
Assist the RQM in maintaining assigned PCI product line quality plans, procedures, and forms.
Assist with and submit project-specific PCI product line quality plans for customer approval.
Assist with and submit subcontractor quality plans for customer approval.
Help project teams fulfill quality contractual obligations.
Assist PCI project teams with QMS nonconformance reporting.
Complete Corrective Action Requests (CARs) and maintain the associated log.
Complete Preventive Action Requests (PARs) and maintain the associated log.
Mentor assigned project quality team representatives.
Provide quality presentations to colleagues, customers, and others.
Provide, coordinate, and record training on the PCI QMS, tools, vendor specialties, quality software, equipment, product line quality plans, and related topics.
Solicit customer feedback on the QMS.
Monitor, measure, analyze, and evaluate assigned branch office quality KPIs for trends, opportunities for improvement, and risks.
Attend and coordinate project quality kick-off meetings.
Develop and lead quality toolbox talks and prepare foreman meeting materials.
Coordinate internal and external quality audits.
Complete Audit Finding Reports and maintain the associated log.
Perform additional quality tasks as needed.