Branch Quality Engineer

Performance Contracting Group•Dallas, TX
•$72,400 - $97,000

About The Position

Performance Contracting Group (PCG) is seeking a Branch Quality Engineer for its PCI Dallas 114 operations in Midlothian, Texas. Working alongside branch project teams and with support from the Regional Quality Manager, this position provides leadership and direction on quality matters. It measures and evaluates the effectiveness of the quality management system (QMS), identifying trends, risks, and opportunities for improvement in branch key performance indicators (KPIs), and works with operational departments to administer established quality programs throughout the branch office. The role supports customer quality inquiries and project teams, maintains and submits quality plans and procedures for approval, addresses nonconformances and corrective and preventive actions, mentors project quality representatives, delivers presentations and training, monitors quality KPIs, coordinates project quality kickoffs and audits, and develops quality toolbox talks and foreman meeting materials. The position has no direct employee supervision and may perform additional quality tasks as needed. Travel is required 60% of the time. The stated annual salary range is $72,400–$97,000, plus participation in a non-guaranteed annualized bonus program.

Requirements

  • 5–7 years of experience working within commercial and/or industrial construction trades.
  • 2–3 years of experience leading others.
  • Experience working with interior services.
  • Familiarity with SharePoint, Procore, and Microsoft Office, including Excel, Word, and Outlook.
  • Excellent professional written and oral communication skills.
  • Strong attention to detail.
  • A solutions-oriented mindset.
  • Ability to adapt to changing environments.
  • Proven ability to work independently, as part of a team, and alongside various stakeholders.
  • Strong organizational skills.
  • Ability to positively foster, influence, lead, and manage change.
  • Ability to travel 60% of the time.
  • The position does not have direct supervision of employees.

Nice To Haves

  • Associate’s degree in business administration or a construction-focused field.
  • Knowledge of QMS and ISO 9001 standards.
  • Experience developing and delivering training programs.
  • Familiarity with CAR and PAR processes.
  • Experience using QMS software and tools.
  • Ability to lead internal and external quality audits.
  • Knowledge of regulatory compliance requirements in relevant industries.
  • Fluency in Spanish.
  • Local to the Dallas–Fort Worth metroplex.

Responsibilities

  • Assist with customer quality inquiries, including quality assessments.
  • Assist the Regional Quality Manager in maintaining assigned PCI product-line quality plans, procedures, and forms.
  • Assist with or submit project-specific PCI product-line quality plans for customer approval.
  • Assist with or submit subcontractor quality plans for customer approval.
  • Assist project teams in fulfilling quality contractual obligations.
  • Assist PCI project teams with QMS nonconformance reporting.
  • Complete Corrective Action Requests (CARs) and maintain the associated log.
  • Complete Preventive Action Requests (PARs) and maintain the associated log.
  • Mentor assigned project quality team representatives.
  • Provide quality presentations to colleagues, customers, and others.
  • Provide, coordinate, and record training on the PCI QMS, tools, vendor specialties, quality software, equipment, and product-line quality plans.
  • Solicit customer feedback on the QMS.
  • Monitor, measure, analyze, and evaluate assigned branch office quality KPIs for trends, opportunities for improvement, and risks.
  • Attend or coordinate project quality kickoff meetings.
  • Develop and lead quality toolbox talks and foreman meeting materials.
  • Coordinate internal and external quality audits.
  • Complete Audit Finding Reports and maintain the associated log.
  • Perform additional quality tasks as needed.

Benefits

  • Competitive pay.
  • Incentive bonus plan.
  • Employee stock ownership plan (ESOP).
  • 401(k) retirement savings plan with match.
  • Medical, prescription drug, dental, and vision insurance plans, with a flexible spending account option.
  • Life insurance, AD&D, and disability benefits.
  • Employee assistance program (EAP).
  • Flexible paid time off policy and paid holidays.
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