Trustco Bank Internship Program - Shape Your Future!

Trustco Bank • Town of Glenville, NY

8h • Hybrid

About The Position

Trustco Bank is proud to offer a comprehensive internship program designed to provide real-world experience, professional development, and potential full-time employment opportunities. We are seeking highly motivated and talented students to join our team and contribute to our continued success. This is a fantastic chance to apply your academic knowledge, develop valuable skills, and explore a career in the financial industry. The Branch Performance Intern is a dynamic, field-based leadership role responsible for supporting and strengthening performance across multiple branch locations. This position partners closely with branch leadership to reinforce professional standards, operational consistency and customer experience excellence. This role is not desk-based and requires frequent travel, visiting approximately five (5) branches per week, with follow-up visits conducted to ensure completion of action items and sustained performance improvements. The Branch Performance Manager serves as a coach, resource, and accountability partner to branch teams.

Requirements

• Currently enrolled in a degree program at an accredited college or university.
• Strong academic record.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite.
• A genuine interest in the financial services industry.

Responsibilities

• Conduct regular on-site branch visits and follow-up visits to ensure execution of action items.
• Monitor and evaluate branch performance related to customer engagement.
• Evaluate branch appearance, cleanliness, marketing materials, and professional dress standards.
• Document observations, action plans, and outcomes for leadership review.
• Collaborate with branch leadership and internal partners to drive continuous improvement.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed