Branch Optimization and Support Analyst

First Hawaiian Bank • Honolulu, HI

8h • $45,000 - $70,000 • Onsite

About The Position

First Hawaiian Bank is currently seeking an experienced and collaborative Branch Optimization and Support Analyst to join our Service Delivery Team. The Branch Optimization and Support Analyst partners with the AVP & Branch Support Officer to independently evaluate branch operations, interpret performance data, and develop recommendations that improve efficiency, service consistency, and operational performance. The role supports cross‑functional process improvement initiatives, including pilots, deployments, change‑management activities, and maintenance of accurate branch operating procedures.

Requirements

• Experienced and collaborative
• Experience in evaluating branch operations
• Experience in interpreting performance data
• Experience in developing recommendations for efficiency, service consistency, and operational performance
• Experience supporting process improvement initiatives
• Experience with change-management activities
• Experience maintaining operating procedures

Responsibilities

• Independently evaluate branch operations
• Interpret performance data
• Develop recommendations that improve efficiency, service consistency, and operational performance
• Support cross‑functional process improvement initiatives, including pilots, deployments, change‑management activities
• Maintain accurate branch operating procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed