Branch Operations Specialist

Careers@C&N • Jersey Shore, PA

5d

About The Position

C&N is seeking a Branch Operations Specialist to support the day-to-day operational success of our branch while helping deliver an exceptional customer experience. In this role, you’ll oversee retail operations, maintain operational controls, support branch audits, manage cash operations, and assist with coaching teammates on operational procedures. If you thrive in a fast-paced environment where accuracy, leadership, and customer service go hand in hand, this could be the perfect opportunity for you.

Requirements

• High school diploma or general education degree (GED) AND 2-4 years of previous related experience in cash handling and/or customer service setting, preferably in a banking environment OR an equivalent combination of education and experience.
• Strong Communication
• Attention to Detail
• Critical Thinking
• Problem Solving
• Cash Handling
• Multitasking
• Customer Service
• Organization & Time Management
• Technical Proficiency, including Microsoft Office Products

Responsibilities

• Oversee the day-to-day operational functions of the branch by maintaining operational controls, completing required reports, managing cash operations, and ensuring compliance with bank policies and procedures.
• Support teller operations by processing transactions, overseeing vault and ATM balancing, maintaining branch cash levels, and ensuring operational accuracy.
• Help prepare the branch for internal audits, implement operational procedures, monitor branch performance, and maintain a safe, secure, and compliant operating environment.
• Support the Community Office Manager by coaching teammates, providing operational guidance, coordinating training, and assisting with employee development. This position may include supervisory responsibilities.

Benefits

• Generous vacation, personal, sick, family sick, and community service leave.
• 401(k) with pre-tax and ROTH contribution options and a safe harbor match, plus an Employee Stock Ownership Plan (ESOP).
• Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care.
• Employer-paid life and disability insurance.
• Additional voluntary coverages to meet your unique needs.
• Access to education and development programs and ongoing support for personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED