Branch Operations Manager

RBC • Oakville, ON

11d • Onsite

About The Position

The Branch Operations Manager is a pivotal talent leader who shapes the foundation of branch excellence. As a critical bridge between leadership and high-performing teams, this role directly influences culture, retention, and team capability. This position requires someone who sees staffing and talent development not as tasks, but as strategic priorities that drive business success. Join the RBC Dominion Securities Management team in Oakville and take on a leadership role that makes a tangible difference. As Branch Operations Manager, you'll have an important role in supporting the Branch Management Team and Advisor teams while building a talent-focused, compliant, and efficient operation.

Requirements

• Canadian Investment Regulatory Exam (CIRE), or equivalent CIRO licensing
• Meticulous attention to detail and exceptional time management
• Superior written and verbal communication skills
• A genuine commitment to developing people and fostering a positive, inclusive workplace culture
• Initiative and problem-solving mindset

Nice To Haves

• RBC Dominion Securities systems and procedures knowledge
• Securities industry experience
• Demonstrated success in talent recruitment or team development

Responsibilities

• Partner with leadership to identify, onboard, and train exceptional support staff; design and coordinate training programs that elevate team capability
• Collaborate with HR to source, interview, and hire the right talent; build a pipeline of skilled, motivated team members
• Execute the Branch Manager’s strategy by ensuring the branch runs efficiently, compliantly, and collaboratively
• Oversee transaction approvals, account openings, documentation verification, and internal controls
• Provide system access, troubleshooting, and training to empower your team
• Maintain regulatory and internal control standards with precision and accountability

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• An opportunity to make a difference and have a lasting impact on the lives of others
• The chance to work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed