Branch Operations Manager

Reece Ltd.•Lubbock, TX

65d

About The Position

Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We're proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/ Purpose The role of the Branch Operations Manager is to manage the performance of the branch/sales team to achieve the company vision and business objectives. The Branch Operations Manager effectively communicates the company vision and strategy throughout the branch/sales team whilst leading, inspiring, coaching and supporting their team members and peers to successfully implement the 'Purpose to Promise'.

Requirements

A bachelor's degree is required or equivalent job experience
A proven record of leadership (e.g., progression through positions of increasing responsibility) is beneficial.
Good communication skills and the ability to work well with people are essential.

Nice To Haves

Industry experience

Responsibilities

Drives operational excellence within the branch/sales team by ensuring single systems and standards are met
Ensures all inventories and fixed assets are maintained and controlled
Ensures branch is free of recognized hazards to stay in compliance with the standards, rules and regulations of OSHA
Document and record all work-related injuries and illnesses
Build a high performing team through recruitment, development, coaching, and leadership
Builds and maintains a high-performance team by evaluating and coaching team members' performance, supporting appropriate training and development methods, and team building
Provides a motivational environment in which team members exceed performance standards. Recognizes and rewards star performers
Develops and maintains annual budget for the assigned branch team. Monitors financial reports of the branch/sales team to ensure budgetary compliance with Regional and Corporate goals
Updates executive team with regional results during financial review meetings including counter measures to address deficient areas
Develops and grows vendor and customer relationships to grow the business
Achieves EBITDA and ROI key financial metrics in their assigned branch/sales team
Monitors and actively manages the branch/sales team as it relates financial performance, including but not limited to growth, retention, pipeline management, account management, and profitability for assigned customers
Implements and follows company pricing strategy
Drives accountability to achieve goals with Assistant manager and direct reports
Develops annual budget and planning process
Collaborates with Vice President | Director to evaluate results, develop strategic plans, actions and success metrics that will drive the branch/sales team forward
Provides managerial direction and leadership to the branch/sales team. Tracks progress on established success metrics
Works with internal and external partners to drive directional product and service sales
Maintains up-to-date understanding of produce knowledge & industry trends
Establishes a team culture among markets and holds the team to Reece's standard of customer satisfaction
Ensures all customer service complaints are handled effectively and efficiently
Develops sales strategies for the region in close cooperation with senior management and assists Regional Sales Manager in executing the sales strategy to meet growth objectives and sales goals
Recommends territory configuration as appropriate using prudent business judgement, while maximizing available resources
Fosters a positive working environment aligned with MORSCO's vision and core values
Holds regular staff meetings with direct reports and participated in VICE PRESIDENT | DIRECTOR team meetings
Effectively works in a collaborative manner with different work groups throughout MORSCO, including, but not limited to Finance, Human Resources, Marketing, Legal, and IT
Effective daily management of Branch/sales team - the staff, sales, systems and procedures should be at the standard
Ability to read, interpret, and action documents such as sales reports, operating reports, inventory reports, financial statements, safety rules, operating and maintenance instructions, and procedure manuals
Report as required to the VICE PRESIDENT | DIRECTOR on: Results, major issues and activities Recommendations for business improvement / growth Any new initiatives and ideas to achieve company business objectives Competitor activity and pricing
Ability to effectively use Microsoft, Excel, Word, and Eclipse or Mincron
Perform other duties as assigned