Branch Operations Manager

Worldpac•Lawrence, MA

42d•$72,000 - $96,000

About The Position

The Branch Operations Manager is responsible for the overall direction, coordination and evaluation of the Branch, including the management of assets.

Requirements

Ability to perform basic clerical and physical tasks.
Strong leadership and organizational skills.
Excellent interpersonal and communication skills and capability of working effectively with others.
Ability to read and write comprehensive detailed instructions, correspondence and memos. Must be able to read, write and speak English fluently.
Proficient in basic math skills.
Be able to lift 50 pounds.
Detail-orientated and strong prioritization skills. Supervisory and time management skills. Microsoft Office. Ability to solve practical problems and deal with a variety of concrete variables.
At least 4 years of prior leadership experience in a warehouse related field.
At least 1 year of cash handling experience.
Comfortable with using Microsoft Office application.
Highschool diploma or GED equivalent.
Must be able to read, write and speak English fluently.
Eligible to work in the Unites States.
Be available to open and close the warehouse, Monday through Friday, and Saturdays (as needed). Meet all applicable state-specific driver’s license requirements.

Nice To Haves

Comfortable with all aspects of Microsoft Office (Outlook, PowerPoint, Word, Excel).
Extremely organized and demonstrates the ability to prioritize effectively.
Understands staffing requirements. Broad understanding of multiple department functions.
Have excellent multitasking ability
Willingness to continue to evolve and develop personal skills to meet the changing environment.
Demonstrated self-starter and motivated individual.
Ability to challenge upwards – respectful pushback.
Willingness to learn new skills and gain knowledge about all aspects of the Branch operations.
Bilingual skills are preferred.
Understanding of P&L.
Education Highschool diploma or GED equivalent. Associates degree preferred.
Must meet all applicable state-specific driver's license requirements prior to driving a company vehicle to perform delivery duties.
Must have a valid driver’s license with an acceptable motor vehicle record (MVR) per department standards.

Responsibilities

Interviewing, hiring and training new team members; conducting performance appraisals, team member counseling and disciplinary actions, addressing complaints and resolving problems when possible.
Communicates regularly with the Regional Operations Manager, and Human Resources when needed. Instills and maintains a customer service-oriented philosophy in all conduct to self and other team members.
Prepares and submits annual operational budget for approval and develops plans for the efficient use of resources. Participates in planning personnel safety, ensures safety procedures are followed and makes recommendations regarding safety issues.
Coordinates with customers and Branch management team to evaluate, promote and provide improved and expanded services in the area.
Uses vehicle to deliver orders or pick up returned merchandise in a safe and courteous manner. Other duties may be assigned.

Benefits

Medical, dental, and vision insurance plans to cater to various healthcare needs.
Health Savings Accounts (HSAs) with company contributions for eligible plans.
Flexible Spending Accounts (FSAs) for medical and dependent care expenses.
Employee Assistance Programs (EAP) offering confidential counseling and support services.
401(k) retirement plan with company match to assist in future financial planning.
Life and Accidental Death & Dismemberment (AD&D) insurance for financial security.
Short-term and long-term disability insurance to protect income during unforeseen circumstances.
Paid time off, including vacation days and holidays, to encourage rest and personal time.
Employee discounts on products and services.

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