Branch Operations Manager

Lansing Building Products Recruiting Team•King of Prussia, PA

19h•$75,000 - $80,000•Onsite

About The Position

Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service, and Excellence in everything we do. Lansing has nearly 2,000 associates in 112 branches serving customers in 34 states, along with Home Office locations in Richmond, VA and Waltham, MA. We exist to make a positive impact in people’s lives and are focused on delivering a best-in-class experience to our associates and our customers. As a growing company, we offer the opportunity to build a meaningful career, develop new skills, work alongside experienced leaders, and make a visible impact on our business and the customers we serve. We combine the resources and opportunities of a growing national organization with the personal connections and values-driven culture of a family business. For talented people who want to grow, contribute, and be part of something built to last, Lansing offers an opportunity to build more than a job—we offer a career with purpose. A Branch Operations Manager is responsible for overseeing the overall operation of the branch and managing day-to-day activities while the Branch Manager is focused on driving sales in the field. This role oversees the branch’s building product operations, including the sale and distribution of windows, gutters, and siding, while ensuring the branch operates efficiently and customer needs are met. The Operations Manager also assists the Inside Sales team and Warehouse Manager as needed.

Requirements

Experienced manager and supervisor with the ability to motivate subordinates
High integrity and energy while working in a fast-paced environment
Experienced manager with the ability to motivate subordinates
Experience with building products either as a salesperson or in senior warehouse roles
Ability to meet -- and reach -- personal goals
Strong interest in sales and/or retail as evidenced by previous jobs or by education
Excellent interpersonal skills -- the ability to work one-on-one with customers and the ability to resolve sensitive business-related issues
Strong computer knowledge
All-around business professional with exceptional telephone etiquette
Competitor with a hunger for success and the willingness to go the extra mile
Strong communication and social skills

Nice To Haves

Heavy lifting -- up to 70 pounds -- may be required on occasion

Responsibilities

Live our mission statement centered on our values of respect, service, and excellence
Works under the direction of the branch manager and is responsible for the day-to-day operation of the branch
Plays a critical role in the profitability of the branch and assists the branch manager with P&L management
Supervises the inside sales staff and the warehouse manager
Serves as the “go-to” leader for customer service opportunities and issues
Searches for ways to improve branch operations and sales
Monitors all branch operations, including: warehouse processes, physical inventory, fleet, payroll, bank deposits, cycle counts, and daily reports using Lansing's "day's work in a day's time" philosophy
Works alongside the warehouse manager and associates
Uses company's sophisticated inventory management network, which ties all Lansing branches together
Responsible for branch staffing
Does what is necessary to get the job done while following our mission statement