Branch Operations Maintenance Lead (Rotating Equipment)

Smiths Group•Cedar Rapids, IA

About The Position

The Branch Operations Lead oversees and monitors shop operating procedures and employees across shipping, receiving, seal repair, assembly, procurement, and machining. The role is responsible for the flow of work through the shop and has profit and loss responsibility for the assigned shop. The lead handles customer communications and inquiries, supports pricing and quotations, approves vendor orders, and supervises supply-chain and inventory activities to meet customer requirements. The role also includes supervising, training, interviewing, and hiring employees; making recommendations regarding employee transfers, promotions, terminations, and performance appraisals; and coordinating order fulfillment, stock preparation, packaging, and receipt of incoming materials. Duties may vary according to the requirements of the individual branch. Work is typically performed at a Smiths location during normal or extended business hours, including offices, manufacturing plants, and repair facilities. The role may also involve customer sites, including oil well sites, and meeting venues. Factory-floor work may involve loud noise, and approved PPE is required.

Requirements

Bachelor’s degree in Business or experience equivalent to a four-year college education.
At least 3 years of experience in operations and distribution.
At least 2 years of supervisory experience.
Knowledge of machining and integrated business and manufacturing systems operations involving MRP.
Ability to read, write, speak, and understand English.
Ability to manage multiple objectives and changing priorities and reprioritize work to complete assignments.
Ability to sit for extended periods of time, at least 2 hours.
Ability to maneuver throughout an office, shop, warehouse, or manufacturing plant.
Ability to lift up to 60 pounds and carry up to 30 pounds.
Ability to bend, reach, kneel, twist, and grip items while working at an assigned desk area.
Manual dexterity and coordination to operate office equipment.
Ability to respond to visual and aural cues.

Responsibilities

Oversee and monitor shop operating procedures and employees across shipping, receiving, seal repair, assembly, procurement, and machining.
Manage the flow of work through the shop.
Supervise, train, interview, and hire employees, and make recommendations concerning termination, transfer, promotion, and performance appraisal.
Manage profit and loss for the assigned shop.
Handle customer communications and inquiries about pricing, quotations, part identification, applications, delivery dates, change orders, and seal repair services.
Approve orders for parts from vendors and determine the parts and accessories needed to meet distribution objectives and customer requirements.
Price orders, calculate special prices, and expedite customer orders by mail and telephone.
Supervise supply-chain activities to achieve customer service goals and maintain inventory control; check balances against inventory records.
Pull warehouse stock to fill orders and check, wrap, weigh, and pack products according to factory work orders.
Receive incoming materials as needed, unload and unpack them, and verify them against bills of lading, invoices, or other documentation.
Complete work safely, follow safety and environmental requirements, and participate in required EHS training.