Branch Operations Maintenance Lead (Rotating Equipment)

Smiths Group•Cedar Rapids, IA

About The Position

The Branch Operations Maintenance Lead oversees and monitors shop operating procedures and employees across shipping, receiving, seal repair, assembly, procurement, and machining. The role is responsible for the flow of work through the shop and for the assigned shop’s profit and loss. Duties may vary based on branch requirements. The role handles customer communications and inquiries involving pricing, quotations, part identification, application recommendations, delivery dates, change orders, and seal repair service. It also supports ordering and pricing, expedites customer orders, manages supply-chain activity and inventory control, and oversees preparation, packing, and receipt of products and materials. The position requires completing work safely, following company safety and environmental requirements, and participating in required EHS training. Work is generally at a Smiths location during normal or extended business hours, including offices, manufacturing plants, and repair facilities; it may also involve customer sites such as oil well sites and meeting venues. The factory floor is usually loud, and approved PPE is required there.

Requirements

Bachelor’s degree in Business or experience equivalent to a four-year college education.
At least 3 years of experience in operations and distribution.
At least 2 years of supervisory experience.
Knowledge of machining and integrated business and manufacturing systems operations involving MRP.
Ability to sit for extended periods, at least 2 hours.
Ability to maneuver throughout an office, shop, warehouse, or manufacturing plant.
Ability to lift up to 60 pounds and carry up to 30 pounds.
Ability to bend, reach, kneel, twist, and grip items while working at an assigned desk area.
Manual dexterity and coordination to operate office equipment.
Ability to manage several objectives simultaneously, respond to changing priorities, and reprioritize work to complete assignments.
Ability to read, write, speak, and understand English.
Ability to respond to visual and aural cues.

Responsibilities

Oversee shop operating procedures and employees across shipping, receiving, seal repair, assembly, procurement, and machining.
Manage the flow of work through the shop.
Supervise, train, interview, and hire employees; make recommendations regarding termination, transfer, promotion, and performance evaluations.
Hold profit and loss responsibility and accountability for the assigned shop.
Handle incoming communications and customer inquiries about pricing, quotations, part identification, application recommendations, delivery dates, change orders, and seal repair service.
Approve orders for parts from vendors and determine parts and accessories to meet distribution objectives and customer requirements.
Price orders, calculate special prices, and expedite customer orders by mail and telephone.
Supervise supply-chain activity to support customer service and inventory control; check inventory balances against control records.
Pull warehouse stock to fill orders and check, wrap, weigh, and pack products according to factory work orders.
Receive incoming material as needed; unload and unpack it, and verify it against bills of lading, invoices, and other records.
Complete work safely, follow applicable safety and environmental requirements, and participate in required EHS training.