Branch Operations Lead (Manufacturing)

Smiths Group•Salt Lake City, UT

About The Position

The Branch Operations Lead oversees and monitors shop operating procedures and employees across shipping, receiving, seal repair, assembly, procurement, and machining, and is responsible for the flow of work through the shop. The role has profit-and-loss accountability for the assigned shop and includes supervising, training, interviewing, and hiring employees, as well as making recommendations regarding employee termination, transfer, promotion, and performance evaluations. The position handles customer and other incoming inquiries on topics such as pricing, quotations, part identification, application recommendations, delivery dates, change orders, and seal repair services. It approves vendor part orders, determines parts and accessories to meet distribution objectives and customer requirements, prices orders, calculates special prices, and expedites customer orders. The role also supervises supply chain activities and inventory control, and may perform warehouse and receiving tasks, including preparing, packing, verifying, and handling products and materials. The role requires safe work practices and compliance with company safety, environmental, and EHS training requirements. Work is typically at a Smiths location during normal or extended business hours and may involve offices, manufacturing plants, repair facilities, customer sites such as oil well sites, and meeting venues. The work environment is usually loud; approved PPE is required on the factory floor.

Requirements

Bachelor’s degree in Business or experience equivalent to a four-year college education.
At least 3 years of experience in operations and distribution.
At least 2 years of supervisory experience.
Knowledge of machining and integrated business and manufacturing systems operations involving MRP.
Ability to sit for extended periods, with a minimum of 2 hours.
Ability to maneuver throughout an office, shop, warehouse, or manufacturing plant.
Ability to lift up to 60 pounds and carry up to 30 pounds.
Ability to bend, reach, kneel, twist, and grip items while working at an assigned desk area.
Manual dexterity and coordination to operate office equipment.
Ability to manage multiple objectives and changing priorities and reprioritize work to complete assignments.
Ability to read, write, speak, and understand English.
Ability to respond to visual and aural cues.

Responsibilities

Oversee and monitor operating procedures and employees across shop operations, including shipping, receiving, seal repair, assembly, procurement, and machining.
Manage the flow of work through the shop.
Supervise, train, interview, and hire employees, and make recommendations regarding termination, transfer, promotion, and performance evaluations.
Maintain profit-and-loss responsibility and accountability for the assigned shop.
Handle inquiries about pricing, quotations, part identification, application recommendations, delivery dates, change orders, and seal repair services.
Approve vendor part orders and determine parts and accessories to meet distribution objectives and customer requirements.
Price orders, calculate special prices, and expedite customer orders by mail and telephone.
Supervise supply chain activities to achieve customer service objectives and maintain inventory control.
Check inventory balances against inventory control records.
Pull stock from the warehouse and check, wrap, weigh, and pack products in accordance with factory work orders.
Receive materials as needed, unload and unpack them, and verify them against bills of lading, invoices, and other records.
Complete work safely, follow safety and environmental requirements, and participate in required EHS training.
Perform additional duties and responsibilities as required by individual branch needs.