Branch Operations Excellence Specialist

DPR Construction • Austin, NC

3d

About The Position

Supports operational excellence efforts across OES Equipment branches within DPR’s Family of Companies by reinforcing company best practices, delivering training, and monitoring key performance indicators. Provides hands-on operational guidance and coaching to branch teams to strengthen consistency, accountability, and process adherence. Partners with regional stakeholders to identify performance gaps and support execution of approved improvement initiatives.

DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.

Working at DPR, you'll have the chance to try new things, explore paths and shape your future. Here, we build opportunity together—by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.

Requirements

• Bachelor’s degree in business, operations management, construction management, or a related field, or equivalent experience required.
• 5+ years of experience in operations, construction services, supply, or equipment rental operations required.
• Knowledge of general construction, construction supplies, or equipment required.

Nice To Haves

• Experience working with rental management or procurement systems preferred.

Responsibilities

• Conducts branch visits and operational reviews to reinforce established best practices and support adherence to standard operating procedures.
• Monitors and analyzes key performance indicators, identifying trends and sharing observations with branch leadership to support performance improvement efforts.
• Delivers training and coaching to branch personnel on operational processes, system usage, and performance expectations.
• Documents operational gaps, gathers branch feedback, and communicates findings to regional leadership and functional partners.
• Supports rollout and adoption of new processes, tools, and operational updates as directed by management.
• Maintains working knowledge of supporting workgroups and systems to provide accurate guidance and promote process consistency.
• Builds collaborative relationships with branch teams to foster accountability, trust, and continuous improvement without direct supervisory responsibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level