Stone - Branch Operations Coordinator - Dallas (Grand Prairie, TX)

BearCom•Grand Prairie, TX

3d•Onsite

About The Position

The Branch Operations Coordinator is a critical team member responsible for supporting day-to-day branch operations, warehouse organization, and order fulfillment. This role ensures efficient handling of incoming orders, accurate inventory management, and clear communication across project management, field operations, and leadership teams. This individual will also play a key role in maintaining a safe, secure, and organized facility while supporting client, fleet, and visitor needs at the branch office.

Requirements

Experience in warehouse operations, logistics, facilities coordination, or branch support (preferred)
Strong organizational and multitasking skills
High attention to detail and accuracy
Effective written and verbal communication skills
Ability to work independently and take initiative
Experience with inventory systems, scheduling tools, or office software is a plus

Responsibilities

Receive, process, and fulfill incoming orders accurately and efficiently
Pick, pack, and stage materials for projects and service teams
Coordinate shipments and deliveries with internal teams and vendors
Track order status and proactively communicate updates to stakeholders
Maintain a clean, organized, and secure warehouse environment
Implement and uphold inventory control best practices
Conduct regular cycle counts and inventory audits
Ensure proper storage, labeling, and handling of materials and equipment
Monitor inventory levels for service parts, materials, and office supplies
Replenish stock by placing orders through approved procurement channels
Maintain accurate inventory records and usage tracking
Identify opportunities to improve inventory efficiency and reduce waste
Receive, sort, and distribute incoming mail and packages in a timely manner
Prepare and coordinate outgoing mail and shipments
Ensure accurate routing of time-sensitive documents and deliveries
Maintain organized mail and package handling processes for the branch
Support receipt and onboarding of company vehicles at the branch
Manage distribution and tracking of vehicle-related assets including: Keys, License plates and registration materials, Fuel cards, Vehicle safety equipment (e.g., first aid kits, cones, PPE)
Maintain records of vehicle assignments and asset accountability
Coordinate with leadership, fleet management, and field personnel to ensure proper allocation and readiness of vehicles
Log, track, and communicate service tickets to Project Management and Field Operations teams
Serve as a central point of coordination between warehouse, office, and field staff
Provide timely updates on order fulfillment, inventory status, and service needs
Manage office supply inventory and ensure availability for team members
Assist with company events, meetings, and accommodating visitor needs
Coordinate appointments and scheduling to support: Fleet service and maintenance, Vendor visits and inspections, Branch operational needs and events
Support overall branch organization and daily operational efficiency
Maintain a safe and secure work environment in accordance with company standards
Escalate facility or building concerns that impact team member safety to appropriate EHS channels
Ensure compliance with safety procedures, storage guidelines, and security protocols
Share important updates and communications from property management with the team
Maintain logs, documentation, and operational records as required
Support leadership with additional administrative or operational tasks as needed