Branch Operations Assistant

RBC • Montreal, QC

8d • Onsite

About The Position

RBC Dominion Securities is seeking a Branch Operations Assistant to provide superior service along with administrative and operational support to clients and employees. This role involves assisting the Management team with various administrative tasks, managing office supplies and boardroom schedules, and supporting Branch Operations Managers. Key responsibilities also include preparing cheques, handling daily bank deposits, processing incoming and outgoing funds, and managing account opening and related documentation. The assistant will also provide general administrative support to advisory teams in managing client accounts. RBC is a global financial institution with over 84,000 employees, guided by values of Client First, Integrity, Collaboration, Respect, and Excellence. The company is committed to fostering an inclusive workplace with diverse perspectives and supporting communities through various initiatives.

Requirements

• Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
• Exceptional client servicing skills
• A professional approach to all situations to create a positive working environment
• Ability to complete duties independently and seek out own answers and solutions
• Meticulous attention to detail and strong organizational skills

Nice To Haves

• Two years of relevant experience in the financial services industry

Responsibilities

• Answer the telephone and greet clients in an open, friendly manner
• Provide attentive and accurate service to clients and respond to their needs
• Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Managers, when needed
• Prepare cheques and daily bank deposits
• Deal with incoming and outgoing funds
• Process account opening and any related account documentation
• Support the advisory teams in general administrative duties in the management of client accounts
• Perform other duties and responsibilities, as required

Benefits

• Ability to make a difference and lasting impact
• Variety of assignments
• A strong and diverse team
• Management that supports your work and progression
• Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
• RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees