Branch Office Manager

Mariani Premier Group•Williamstown, MA

5d•Onsite

About The Position

R.P. Marzilli & Company is an award-winning landscape contractor that builds and maintains complex ultra-high-end landscapes for our distinguished clients. We are dedicated landscape professionals who are committed to leading the industry in quality construction and highly satisfied clients. Due to ongoing growth, we are seeking an experienced Regional Office Manager to work as part of the Administration team. This role will require you to identify and resolve problems, communicate and work effectively independently and as part of a team, take initiative to maintain the momentum of the organizational requirements and exercise collaboration and attention to detail. This position is based in our Williamstown MA location and also oversees the daily office operations of our Lee MA location. POSITION SUMMARY: Oversee the office administration of two branch offices of organization to ensure they run smoothly and efficiently.

Requirements

At least 5 years’ experience in an office management role.
Experience managing support/reception staff.
Expert proficiency in Microsoft Office suite of products.
Demonstrate a strong attention to detail and problem solving.
Demonstrate strong organizational skills and ability to multi-task.
Demonstrate strong communication skills, both verbal and written.
Ability to plan, prioritize, and organize a diversified workload.
Demonstrate flexibility to perform duties as necessary.

Nice To Haves

Preference given to candidates who have experience managing satellite office(s).
Previous experience in the landscape industry preferred.

Responsibilities

Oversee the office administration of two branch offices of organization to ensure they run smoothly and efficiently.
Ensure comfortable and efficient workspaces, coordinate maintenance and repairs for designated facilities, assist and coordinate IT requests, manage supplies and office services, establish and work within approved budget.
Manage support staff to ensure phones are answered professionally and timely, visitors are welcomed, and support is available for managers and other staff as needed.
Support financial and operations teams by managing contracts, issuing certificates of insurance, generating monthly invoices for the region and assisting with purchase orders.
Coordinate with HR team to assist with onboarding new employees, distributing uniforms, seasonal recalls and layoffs, etc.
Be an expert user of our landscape operations software Aspire to provide guidance and training to other users.
Handle confidential and non-routine information.
Work independently and within a team on special and nonrecurring, as well as ongoing, projects.
Ensure efficient process and information flow for workload requirements.
Consistently evaluate work and determine if further steps are needed to meet internal and external client expectations.
Prepare and research information to determine process issues as requested by management.
Maintain high standard of quality of all work performed.
Communicate problems, client concerns, associate matters, etc. to the appropriate parties in a timely manner.
Participate in departmental and training meetings.